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Changes to credit and debit card processing fees

Starting June 3, 2025, customers who use a credit or debit card to pay their sewer, stormwater, and water bill will pay a 2.95% processing fee. To avoid this fee, customers can make an electronic payment directly from their bank account. Learn more.

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Portland is a Sanctuary City

Services and Resources

557 services and resources found
Get help planning your project. Meet with City staff about complex zoning, building, infrastructure, or fire code issues. Request zoning confirmation letters and design advice. Use this help before applying for a land use review or building permit.
Get help with a new project proposal in the City of Portland. Find the early assistance application and review a land use fee schedule.
Any electrical work in a commercial building needs a commercial electrical permit. Apply for a commercial electrical permit. Get the commercial electrical permit and commercial electrical inspection. Find all forms including the electrical permit application.
After an earthquake, if you're part of EQUIP, you don't have to wait for the City to evaluate your commercial building. EQUIP is a pre-certified building safety evaluation program. Request an invitation to apply.
Register to provide testimony on an agenda item, request a public communication spot, submit written testimony, or provide feedback on policy or actions of the City of Portland to a member of Council.
Get engaged with the transition project by requesting a community presentation or by signing up for a monthly newsletter.
To be eligible to participate in the Environmental Services Submeter Program a business must submit a completed application.
The Office of Equity and Human Rights highly appreciates your feedback. It is anonymous, therefore, your contact information will not be available to us.
Complete this form to indicate the primary contact who will coordinate compliance with the policy requirements.
Get an estimate for your City of Portland building permit. Find out how much it costs to build a new building. Review building permit fees, other fees, system development charges and trade permit fees.
Free legal support for low-income tenants facing eviction. The rental unit must be within Multnomah County.
Get information about FCC Shot Clocks. Learn more about how federal shot clocks affect your project and the application process. Read about personal wireless service facilities and shot clocks, early assistance meetings and voluntary tolling agreements for a personal wireless service facility.
The Office of Equity and Human Rights highly appreciates your participation. Please give us your feedback. Your feedbacks are anonymous. Thank you!

FEMA Flood Maps

External Resource
Look up flood maps on the Federal Emergency Management Agency (FEMA) Flood Map Service Center website.
Apply for a fence permit online. Learn about adding a fence to a residential property in Portland. Get all required application forms and information you need for a complete fence permit application. Get information on fence inspections and setbacks. Find all the steps for getting fence permits.
File building code appeals, electrical code appeals, mechanical code and plumbing code appeals. This is a fee-based service that provides a formal response. You can request an alternative way to meet the intent of a code provision. You can also confirm an interpretation of building code language.
Liability claims can be for personal injury, property damage or for damages or losses that involve a city vehicle. See the two options below and choose the correct form to file.

Claimant must submit a claim within 180 days of the incident.

Print out forms (English or Spanish) to file a statement of claim for property seized under civil forfeiture laws.
If you received a loan from a payday lender and you have a complaint, please fill out the complaint form below and mail it to the City of Portland.
Independent Police Review (IPR) accepts complaints and commendations relating to sworn officers of the Portland Police Bureau. IPR is not part of the Portland Police Bureau.
Private for Hire Transportation (PFHT) Drivers are required by Portland City Code 16.40 to report a crash within 24 hours.
***PFHT (rideshare, NEMT, Taxi, shuttle, etc.) permitted drivers ONLY***
Instructions on how to file a disability claim with Fire and Police Disability and Retirement.
Instructions to file complaints against the Portland Bureau of Transportation (PBOT). Any person, group, or organization may file, due to discrimination by PBOT programs, services, staff, or contractors—in violation of Civil Rights Title VI, ADA Title II, or other state or city discrimination laws.
Learn how to file an extension of the 120-day review period. Use this form to request an extension of the 120-day review period for up to an additional 245 days.
File a complaint against a driver or company operating a for-hire transportation service in Portland.

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