Services and Resources

If you'd like to use water from a specific hydrant, you can apply for a temporary hydrant permit. This permit allows you to use that hydrant for up to 90 days.

If you run a business that needs water at various places around the city, you can apply for an annual hydrant permit. The permit allows you to fill your truck or trailer tank at certain hydrants.

The City of Portland has funding from a federal grant to help customers get utility bill payments back on track. Apply now to see if you qualify.

To make a payment online you will need the permit number and the amount due. This information can be located on the invoice you received in the mail. If you cannot find your invoice, call 503-823-1256 for assistance.

The Regional Water Providers Consortium provides leadership in the planning, management, stewardship, and resiliency of drinking water in the Portland, OR metropolitan region.

You can choose to pay every month (instead of every three months) so that your payment due isn’t as big. You pay the same amount either way.

Have questions about your drinking water quality? Want to report discolored water, water that tastes or smells bad, water pressure that's too high or too low, or no water at the tap? Our water quality specialists can help!

Is something wrong with your water service? See a leak in the street? Call us 24 hours a day.

We provide free lead-in-water testing for residents, childcare providers, and schools. Learn how to request a free test kit on this page.

Request a paper copy of the Drinking Water Quality report, which is also available online. Each year the Portland Water Bureau provides the Drinking Water Quality Report to all of its customers. The report contains important information about Portland's drinking water and water system.

Please contact us to request free services to make our programs and offerings more accessible to you.

Sign up to receive an email when drinking water tests detect Cryptosporidium.

Businesses, medical clinics, and other customers need to know when there are anticipated changes to our drinking water quality. Sign up to get an email or fax before we change drinking water sources or make an adjustment to our treatment.

¿Necesita más tiempo para pagar su factura de alcantarillado, aguas pluviales y agua? Puede establecer planes de pago en línea, por teléfono o por correo electrónico.

If you're a business owner, operator, or tenant located in the Columbia South Shore Well Field, you can find the required hazardous materials reporting resources here.

Commercial and residential customers with backflow assemblies must hire a company to test their backflow assemblies once a year. After testing is complete, the test reports need to be mailed to the Water Bureau.

Stay informed about the Portland Water Bureau! Subscribe to receive FlashAlert traffic and news releases from Portland Water Bureau.

Quý vị cần thêm thời gian để thanh toán hóa đơn nước thải, nước mưa và nước của mình? Quý vị có thể thiết lập các thỏa thuận thanh toán trực tuyến, qua điện thoại hoặc qua email.

Нуждаетесь ли вы в предоставлении вам дополнительного времени для оплаты счета за канализацию, дренаж ливневых вод и водоснабжение? Вы можете договориться о рассрочке платежей в режиме онлайн, по телефону или по электронной почте.

您需要多一点时间来支付您的污水、雨水和自来水账单吗？您可以在线、通过电话或电子邮件建立付款安排。