Services and Resources

Private for-hire companies and individual drivers must apply to the Portland Bureau of Transportation (PBOT) to operate in the city. Private for-hire vehicles include taxis, TNCs like Uber or Lyft, limos, pedicabs, party buses, executive sedans, town cars, non-emergency medical transport, carriages.

A Private Property Impound (PPI) Permit is required to perform towing services from private property in the City of Portland. Please view Portland City Code Chapter 7.24 for rules and requirements.

Permits are typically issued within 30 days.

This link helps the user to enter in vehicle details (VIN or license plate number) and find the storage lot that their vehicle has been towed to.

Request an on-demand ride in a wheelchair van through the PDX WAV service.

Use the form BELOW to submit a complaint if you've encountered any issues or inappropriate actions by a towing company in the City of Portland. PLEASE NOTE: This Office only has authority to investigate certain tows that occur in Portland.

This service allows prospective and current contractors to receive updates pertaining to towing contracts.