Services and Resources

Pay and manage your options on your City of Portland sewer, stormwater, and water bill. If you can’t pay your full bill, contact us.

Please email or call us if you have a concern about your bill. If we can’t resolve your concern, you may file a formal, written appeal to the Administrative Review Committee at no cost.

To make a payment online you will need the permit number and the amount due. This information can be located on the invoice you received in the mail. If you cannot find your invoice, call 503-823-1256 for assistance.

You can choose to pay every month (instead of every three months) so that your payment due isn’t as big. You pay the same amount either way.

Customers may qualify for bill adjustments when property-side leaks impact utility bills. Customers may request adjustments after leaks have been repaired. A City staff person will check the water meter to verify that the leak has been fixed.

Have you bought or sold a house? Are you moving from one rental to another? Contact us to open, close, or transfer your sewer, stormwater, and water account.