danger
COVID-19 Risk Level for Multnomah County: Lower Risk
information
Regional chlorine shortage: Portland water remains safe to drink

A regional chlorine shortage has disrupted supplies. The Portland Water Bureau is monitoring the situation and evaluating our supplies and procedures. Get updates.

Services and Resources

3 services and resources found
Please email or call us if you have a concern about your bill. If we can’t resolve your concern, you may file a formal, written appeal to the Administrative Review Committee at no cost.
Customers may qualify for bill adjustments when property-side leaks impact utility bills. Customers may request adjustments after leaks have been repaired. A City staff person will check the water meter to verify that the leak has been fixed.
Commercial and residential customers with backflow assemblies must hire a company to test their backflow assemblies once a year. After testing is complete, the test reports need to be mailed to the Water Bureau.