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COVID-19 Freeze for Multnomah County

The four-week (minimum) freeze is in effect through December 16th.

Rental Services Office (RSO)

Emergency Closure
Emergency closure information
The Portland Housing Bureau’s Rental Services Office has on-site staff to provide technical assistance and information specific to mandatory renter relocation assistance, as well as other landlord-tenant issues.
Suite 500

Due to the COVID-19 Public Health Emergency, the Portland Housing Bureau is temporarily suspending person-to-person customer service. Please use phone, email, fax, or post mail for all customer service needs.

Visit the Rental Services Office homepage for information on landlord-tenant laws and policy for the City of Portland, including mandatory renter relocation assistance and residential rental registration.

Rental Services Office


RSO Regular Hours

Monday, Wednesday, and Friday
9 - 11 a.m. and 1 - 4 p.m.

Holiday Closures

  • New Year's Day    (January 1)
  • Martin Luther King, Jr. Day    (3rd Monday in January)
  • Presidents' Day    (3rd Monday in February)
  • Memorial Day    (Last Monday in May)
  • Independence Day    (July 4)
  • Labor Day   (1st Monday in September)
  • Veteran's Day   (November 11)
  • Thanksgiving Day   (4th Thursday in November)
  • Day after Thanksgiving   (4th Friday in November)
  • Christmas Day   (December 25)

Accessibility Notes

The Rental Services Office is located within the Portland Housing Bureau, on the fifth floor of the Commonwealth Building in downtown Portland.

Services at this location