COVID-19 Safety, Recovery and Resilience

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Rental Services Office

City Office
Rental Services Office
1900 SW Fourth Avenue
Suite 7007
Portland, OR 97201
dangerEmergency Closure
Emergency closure information

Due to the COVID-19 Public Health Emergency, the Portland Housing Bureau is temporarily suspending person-to-person customer service. Please use phone, email, fax, or post mail for all customer service needs.

Visit the Rental Services Office homepage for information on landlord-tenant laws and policy for the City of Portland, including mandatory renter relocation assistance and residential rental registration.

RSO Homepage

RSO Regular Hours

Monday, Wednesday, and Friday
9 - 11 a.m. and 1 - 4 p.m.

Holiday Closures

  • New Year's Day    (January 1)
  • Martin Luther King, Jr. Day    (3rd Monday in January)
  • Presidents' Day    (3rd Monday in February)
  • Memorial Day    (Last Monday in May)
  • Independence Day    (July 4)
  • Labor Day   (1st Monday in September)
  • Veteran's Day   (November 11)
  • Thanksgiving Day   (4th Thursday in November)
  • Day after Thanksgiving   (4th Friday in November)
  • Christmas Day   (December 25)

Accessibility Notes

The Rental Services Office is located within the Portland Housing Bureau, on the 7th floor of the 1900 Building in downtown Portland.

In-person visits and form drop-off are temporarily suspended at this time. 
Check status updates