It may take up to 60 days from the day your complaint is received to get a determination.
Submit an off-street parking penalty notice complaint online
Try to resolve your complaint with the lot operator who issued you the parking penalty. If that doesn't work, you may submit an online complaint to the City of Portland in protest.
Submit an off-street parking penalty notice complaint online
Submit an off-street parking penalty notice complaint by mail or fax
Try to resolve your complaint with the lot operator who issued you the parking penalty. If that doesn't work, you may submit a complaint to the City of Portland in protest by mail or fax.
1) Write your complaint
Your complaint must include:
- The penalty notice number
- Your name, address, and phone number
- Lot number
- The reason you disagree with the parking penalty or that the lot is in violation of the City Code.
2) Submit your complaint to us
By mail
Mail your off-street parking penalty notice complaint to:
Revenue Division
Attention: Pay & Park Complaints
111 SW Columbia St., Suite 600
Portland, Oregon 97201
By fax
Fax your off-street parking penalty notice complaint to:
(503) 279-2698