Service
If you received a loan from a payday lender and you have a complaint, please fill out the complaint form below and mail it to the City of Portland.
This form should take between 15 and 30 minutes to complete
1) Download and fill out the complaint form
2) Submit your complaint form to us
By email
Email your completed Payday Lender Borrower Complaint Form to:
RevDivPermits@portlandoregon.gov
By mail
Mail your completed Payday Lender Borrower Complaint Form to:
City of Portland Revenue Division
PO Box 8084
Portland, OR 97207-8084
In person
Bring your completed Payday Lender Borrower Complaint Form to:
City of Portland Revenue Division
111 SW Columbia St. Suite 600
Portland, OR 97207-5840