Services and Resources for Report

We encourage you to contact our office any time you feel a City bureau, office or employee has treated you unfairly. You will communicate directly with an Ombudsman's office team member who is objective and impartial.

Relocation assistance is paid to the tenant and triggered by the specific events listed in the Administrative Rules. The landlord must notify PHB within 30 days by submitting a Notice of Relocation Payment form.

Use this form to report an interaction with a Fire Bureau employee, whether it is a commendation or a complaint.

Report a hate incident, and get help, advice or counseling.

When reporting a broken pay station, please provide us the exact location and a detailed description of the problem.

Report code violations like construction work without permits, empty homes, unpermitted businesses or disabled vehicles on private property. File complaints about property maintenance danger or nuisances, zoning violations and more to the City of Portland. Check the status of a reported violation.

Our green street planters can get clogged, littered with trash, or need maintenance. If you notice a problem with a green street planter, please notify us. We welcome your help in keeping our rivers and streams clean.

Report potholes, sinkholes, or other emergency road hazards online, via email, or by calling our 24/7 maintenance dispatch at the Portland Bureau of Transportation (PBOT).

Please use this form to report any issues reaching 311 from landlines or cell phones within Multnomah County.

Call Portland Bureau of Transportation’s (PBOT) 24/7 maintenance dispatch to report any problems with school zone flashing beacons.

Let the City know if you see a broken, damaged or overflowing public trash can.

Please report sewer-related odors to us. Do you smell a foul odor from the Columbia Boulevard Wastewater Treatment Plant? Does a storm drain, manhole, or green street seem to have a sewer smell?

If you have a sewer backup in your home or business or you notice sewage being released into the environment, call us to report it.

Link to online form for reporting sidewalk hazards

Call our hotline 24 hours a day, seven days a week to report pollution or spills. For example, if someone is washing paint down a storm drain or if you see a strange discharge coming from a pipe, call us.

Report a streetlight outage, a light going on and off (cycling), a streetlight that's on during the day, vandalism, or any other problem with a streetlight. The Portland Bureau of Transportation (PBOT) relies on reports like yours to fix issues with our 55,000 streetlights.

Use the form BELOW to submit a complaint if you've encountered any issues or inappropriate actions by a towing company in the City of Portland. PLEASE NOTE: This Office only has authority to investigate certain tows that occur in Portland.