The online form will take between 5 to 20 minutes to complete dependent upon the request.
Searching for Publicly Available Records
Many records are already publicly available online. Prior to making a public records request, use the resources on the Search Publicly Available Records page to ensure a public records request is necessary to find the records you are seeking.
Making or Managing a Request via the Online Portal
Public records requests can be made online via the Public Records Request Portal. This same link will allow you to manage your request, including paying invoices, responding to responder queries, and downloading records.
How-To Guide for Request Portal
Making a Request via Mail or Other Means
If you are unable to file a request online or need an accommodation, contact the designated individual for the bureau or office that may have the records you are looking for. You may be asked to print and mail or submit in person a public records request form. Please note, as per City rule ARA-8.03 the City in general will not accept records requests via phone or email.
Bureau or Office Designated Contact List
Uniform Public Records Request Form
The City has uniform public records request forms in other languages available at the bottom of City Rule ARA-8.03. Please see the sidebar for the relevant link.
Average Response Times
| Public Records Requests Average Response Times Over Past Three Months | |
|---|---|
| Record Type | Business Days Open |
| Police Records | 15 |
| BOEC Records | 28 |
| Fire Records | 8 |
| Property Records | 8 |
| Other Records | 11 |
| Overall | 14 |
More detailed average response times for various types of public records requests can be found in the Records Request Data Dashboard. Further information regarding how long it takes to fulfill requests can be found via the Public Records Overview section of this webpage.
Fee Schedule
Fees may apply to fulfill your records request. View the City's fee schedule for further information about standard fees, staff time that may be charged, or other bureau/office-specific charges that may be applied. Further information can also be found via the Public Records Overview section of this webpage.
Public Records Requests Fee Schedule
Related Public Records Websites
The Portland Police Bureau and Portland Permitting and Development have websites which provide further information on the types of public records available for request. However, all requests must be made as described on this webpage.
Portland Police Bureau Records Division
Portland Permitting and Development Public Records Website
Interagency Requests
Requests by government agencies for unredacted records held by the Portland Police Bureau or Bureau of Emergency Communications should be made using the Agency Request Portal. All other record requests by government agencies should be made using the Public Records Request Portal.
By City policy, the City provides a full or partial fee waiver if the request is made by the representative of a government agency for official government use.
Other Types of Records Requests
Other types of records requests include Traffic Discovery requests for records related to traffic citations in Circuit Court, and Identify Portland Police Bureau Officer, which can be used to seek the identity of police officers.