The online form will take between 5 to 20 minutes to complete dependent upon the request. Please allow up to 15 business days for processing, though more complex requests may take more time.
What types of requests can be made via this portal?
Requests by law enforcement and other types of government agencies which have the legal right to receive unredacted records from the Portland Police Bureau (PPB) and Bureau of Emergency Communicatons (BOEC) should use the Agency Request Portal.
Government agencies seeking records from other City bureaus and offices need to make their request via the Public Records Request Portal.
Access to System
Prior to making a request for unredacted records, the representative of the agency must be verified and granted permission to receive such records. Permission can be requested via the Agency Request Portal.
Please note, if you have previously submitted a public records request using the same email, do not attempt to request access. Your existing account will need to be updated by City staff. Please call the Portland Police Bureau Records Division at 503-823-0756.
Making or Managing a Request via the Online Portal
Agency requests can be made online via the Agency Request Portal. This same link will allow you to manage your request, including paying invoices, responding to responder queries, and downloading records.
How-To Guide for Request Portal
What if the online system is not working?
The City strongly encourages the use of the online system. The system is designed to streamline the agency request process, provide quicker responses from City bureaus, and simplify the management of responses to requests. If the online system is not working and you need to make a request over the phone, please call the Portland Police Bureau Records Division 503-823-0756.