Process Improvement and Technology Subcommittee March 21 2024 Meeting

Public Meeting

This is the monthly meeting of the Process Improvement and Technology Subcommittee of the Development Review Advisory Committee. This meeting is held on the third Thursday of each month.

March 21, 2024 10:15 am – 11:45 am

Available Online

Watch the meeting online

Agenda:

Time	Item	Presenter
10:15-10:35	Present the new NSFR Application (New Single Family Resident) form and walk through the application process	Ellen Weeks, Permit Improvement Team (PIT)
10:35-10:50	Google Chatbot project overview and update	Ian Swanson Business Solutions Division Manager Swanson, BTS
10:50-11:20	Discussion of several topics: The different interpretations of Water Quality code and policy (City of Portland interpretation of the State requirements different than other jurisdictions) Suggestions and group discussion around working with review groups, conflict resolution and areas for process improvement	Kurt Kruger, Manager, Public Works Development
11:20-11:30	ProjectDox process change for Commercial (CO) permits-update on project roll out for all CO permits processed with Permitting Services group utilizing the full workflow process in ProjectDox	Lila Pigott, Digital Business Services, Supervisor
11:30-11:40	New process for customers to schedule inspections and access inspections results online; overview and request for customer engagement and feedback	Lila Pigott, Digital Business Services, Supervisor, Leigh Wheeler, BSA DevHub, TTCI
11:40-11:45	Update on Single Permit Authority changes (Pending time and availability of presenter)	Terri Theisen Strategy Manager, Permit Improvement Project