Have questions about rentership policy and regulations in Portland, such as Mandatory Relocation Assistance? Contact the RSO Helpdesk. We provide general information on tenant-landlord law, renter protections, referrals to community agencies, and resources for legal help and other direct services.
Contact the Helpdesk during regular hours
Due to the COVID-19 health emergency, the Rental Services Office has temporarily suspended walk-in services. All services through remote methods are still operational. Please use phone, email, fax, or post mail for all customer service needs.
Open Monday, Wednesday, and Friday
9 - 11 a.m. and 1 - 4 p.m.
Closed Tuesdays and Thursdays
View holiday closures
Resources and information available online
Visit the Rental Services homepage for information relevant to renters, landlords, owners, and property managers. You'll also find important updates, meeting events, and news.
Join the RSO email list and get notifications right to your inbox.
Submit a form
We highly recommend submitting forms online. Paper forms are available to download. Look for the tab labeled "By mail." Paper forms can be submitted by fax or post mail.
Please note that rental registration is through the Revenue Division, although information is available on the Rental Service's website. More details
File Schedule R - Residential Rental Registration
Please direct all general questions to the Revenue Division. Contact info available through the link.
For Translation or Interpretation
Traducción e interpretación | Chuyển Ngữ hoặc Phiên Dịch | 翻译或传译 | 翻訳または通訳 | Письменныйили устный перевод | Traducere sau Interpretare | 번역 및 통 |Письмовий або усний переклад | Turjumida ama Fasiraadda | الترجمة التحريرية والشفوي | ການແປພາສາ ຫຼື ການອະທິບາຍ