Due to the COVID-19 Public Health Emergency the Portland Housing Bureau is temporarily suspending person-to-person customer service. Please use phone, email, fax, or post mail for all customer service needs. Additional guidance
The Rental Services Office operates a helpline and provides on-site technical assistance and information specific to Mandatory Renter Relocation Assistance. The RSO is a resource for both landlords and renters.
Under specific situations outlined in the policy and the Administrative Rules, a rental unit may be eligible for an exemption from mandatory renter relocation assistance. Carefully review the exemption criteria and administrative rules before applying. See 90-day Executive Order, effective 4/1/2020.
Many banks are taking steps to accommodate affected customers through hardship programs, small business support, extended banker availability hours and other measures to address individual circumstances. View Frequently Asked Questions on this page.
Renters in Portland who are served a no-cause eviction or encounter any of the triggering events may have the right to be paid relocation assistance from their landlord. Landlords must notify RSO of the payment. For eligible exemptions, see the Administrative Rules.
Relocation assistance is paid to the tenant and triggered by the specific events listed in the Administrative Rules. The landlord must notify PHB within 30 days by submitting a Notice of Relocation Payment form.
Moratorium on residential evictions in Oregon on the basis of nonpayment of rent or terminations without tenant cause and creation of a six-month repayment grace period. View Frequently Asked Questions on this page.
FAIR went into effect March 1, 2020. The new administrative rules for Application and Screening and Security Deposits apply to rental housing units in Portland. View the training schedule and sign up for a free training.
Have questions about rentership policy and regulations in Portland, such as Mandatory Relocation Assistance? Contact the RSO Helpdesk. We provide general information on tenant-landlord law, renter protections, referrals to community agencies, and resources for legal help and other direct services.
Annual registration of residential rental units located in Portland is required for residential rental property owners. For most filers, the form is due April 15. View the FAQ here. Download tax form Schedule R and submit it to the Portland Revenue Division.