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Notify of a relocation payment

Service
Relocation assistance is paid to the tenant and triggered by the specific events listed in the Administrative Rules. The landlord must notify PHB within 30 days by submitting a Notice of Relocation Payment form.

With the information all gathered, the form will take about 10 minutes to complete.

On this Page

How to File

1. Check if the property is situated within Portland city limits

Mandatory renter relocation assistance applies only to properties within Portland city limits. Not all properties that list Portland as their mailing address are located within city limits. Portland Maps is the official city site used to determine eligible properties for this policy.

Go to Portland Maps and enter the property address. Properties outside City of Portland boundaries will have a yellow box stating they do not reside in Portland, with a link to the appropriate jurisdiction. See the guide for helpful screenshots.

Portland Maps

Guide: How to verify eligible properties

2. Check how much relocation assistance is due to the tenant

Refer to this guide for the amount of relocation assistance due. The amount depends on the number of bedrooms in the unit. A three bedroom unit requires a higher amount than a studio or single-room occupancy (SRO).

Relocation assistance must be paid no later than 45 days prior to the rental termination date.

Resources are available to help landlords and tenants understand how and when mandatory renter relocation assistance applies. If you have questions or concerns, we recommend contacting the Rental Services office.

Guide to Mandatory Renter Relocation Assistance

3. Gather all required information

You will need know the following about the specific rental unit:

  • Owner information
  • Unit address
  • Number of bedrooms
  • Event that triggered the relocation assistance payment (one of the these):
    • No cause eviction
    • Rent increase of 10% or more
    • Expiring rental agreement that will not be renewed or replaced on substantially the same terms
    • Landlord-based reason to terminate

4. Complete the form within 30 days

Online form is recommended. By fax, email, and mail are also available. See the next sections for how to submit your form to PHB.


File Online (recommended)

  • Please note that this is a reporting requirement and does not constitute proof of payment made to a tenant.
  • Please do not attach additional documentation to this form.
  • Be sure to click "submit" when done or the form will not be received.

File notice of relocation payment


File by Mail, Email, or Fax

  • Follow steps 1 through 4 in "How to file"
  • Please note that this is a reporting requirement and does not constitute proof of payment made to a tenant.
  • Please do not attach additional documentation to this form.
  • Download and complete the paper form.
  • Mail, email, or fax to PHB. Please note, in-person drop off is unavailable at this time.
  • Email: RentalServices@portlandoregon.gov
  • Fax: 503-865-3260
  • Mailing Address:
    Portland Housing Bureau
    Attn: Rental Services Office
    421 SW 6th Ave, Suite 500
    Portland, OR 97204

Contact

Rental Services Helpdesk

phone number503-823-1303

Monday, Wednesday, and Friday 9 - 11 a.m. and 1 - 4 p.m. Please use phone, email, fax, or post mail.

Oregon Relay Service711 Oregon Relay Service
fax number503-865-3260

Mailing address

Portland Housing Bureau, Attn: Rental Services Office
421 SW 6th Ave, Suite 500
Portland, OR 97204