COVID-19 Risk Level for Multnomah County: Extreme Risk

Apply for relocation assistance exemption

Under specific situations outlined in the policy and the Administrative Rules, a rental unit may be eligible for an exemption from Mandatory Renter Relocation Assistance. Carefully review the exemption criteria and administrative rules before applying.

Exemption applications take around 2 to 3 weeks to process.

  1. Follow the same steps as online submission, but use the paper form

    Read the online submission steps. Download and complete the paper form.

  2. Submit to PHB

    Mail, fax, or email your completed application to the Rental Services Office.

    Please note: in-person drop off at the Portland Housing Bureau is unavailable at this time.

    Attn: Rental Services Office

    Portland Housing Bureau
    421 SW 6th Ave, Suite 500
    Portland, OR97204
    United States


Rental Services Helpdesk

phone number503-823-1303

Monday, Wednesday, and Friday 9 - 11 a.m. and 1 - 4 p.m. Please use phone, email, fax, or post mail for all customer service needs.

Oregon Relay Service711 Oregon Relay Service
fax number503-865-3260

Mailing address

Portland Housing Bureau, Attn: Rental Services Office
421 SW 6th Ave, Suite 500
Portland, OR 97204