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Increased Relocation Assistance Protections for Renters with Rent Increases

News article

Temporary amendments to city code make renters potentially eligible for Relocation Assistance for any rent increase within the City of Portland until March 31, 2021


Due to unprecedented public health, economic, and workforce effects of the COVID-19 pandemic, and the declarations of emergencies and subsequent legislative and executive actions, City Council has made temporary amendments to PCC 30.01.085, which provides Relocation Assistance to tenants for certain terminations and rent increases.  Previously, a rent increase of 10% or more, as measured over a rolling 12-month period, gave option to a tenant to request Relocation Assistance from their landlord. 

As of September 16th, if any rent increase effective between September 16, 2020 and March 31, 2021 is received and that renter is unable to pay the increased rent, the renter is potentially eligible for Relocation Assistance as outlined in PCC 30.01.085.

Read the FAQ on the Relocation Assistance Amendment

Rent Increase Notices Delivered prior to September 16th 

If, as of September 16th, a landlord has already given notice of a rent increase that becomes effective between September 16, 2020 and March 31, 2021, triggering a potential obligation to pay Relocation Assistance under the temporarily modified PCC 30.01.085: 

  • The tenant has 45 calendar days after receiving the rent increase notice or until September 30, 2020, whichever is longer, to provide written request for Relocation Assistance to the landlord. 

  • The landlord may provide written notice to the tenant that rescinds the rent increase notice and refund any increased rent paid by the tenant, relieving the landlord of a potential obligation.  The tenant must receive the landlord’s notice and refund of increased rents paid no later than 30 calendar days after receiving a tenant’s written notice requesting Relocation Assistance. 

Rent Increase Notices Delivered after September 16th 

If a landlord gives notice of a rent increase after September 16th that becomes effective between September 16, 2020 and March 31, 2021, triggering a potential obligation to pay Relocation Assistance under the temporarily modified PCC 30.01.085 and the landlord represents in good faith that they were not aware of the ordinance: 

  • The landlord may provide written notice to the tenant that rescinds the rent increase, relieving the landlord of the potential obligation. 

  • The tenant must receive the notice from the landlord rescinding the rent increase within 30 calendar days from the delivery of the original rent increase notice.

If you are a landlord or a tenant with technical questions about this temporary amendment to code, please contact the Rental Services Office Help Desk at 503-823-1303 or


Rental Services Helpdesk

phone number503-823-1303

Monday, Wednesday, and Friday 9 - 11 a.m. and 1 - 4 p.m. Please use phone, email, fax, or post mail for all customer service needs.

Oregon Relay Service711 Oregon Relay Service
fax number503-865-3260