Memorial Day closure

Most City of Portland offices will be closed Monday, May 27, in observance of Memorial Day.

Translations of Rental Policy, Resources, and Documents

Find translations of RSO materials, including brochures and webpages, in multiple languages.
On this page

Mandatory Renter Relocation Assistance

Renters in Portland who are served a no-cause eviction or encounter any of the triggering events may have the right to be paid relocation assistance from their landlord. Landlords are required to notify PHB of all Relocation Assistance payments within 30 days of making a payment.

house with moving truck and boxes

More about Relocation Assistance


Translated brochures to be updated

How It Works

Tenant Notices

Application and Screening

Learn about the new first-come-first-served system for rental applications, priority for applicants with mobility disabilities, limits on screening fees and income-to-rent ratios, and low-barrier screening criteria.

Apartment building entrance with a sign "For Rent, all welcome to apply"

Administrative Rules and other documents


Security Deposits

Understand new Portland limits on the amounts collected as security deposits, how to account for these funds, the types of repairs that can and can't be covered, and how to record the condition and determine the value of property.

Toolbox and paint bucket, and appliances

Administrative Rules and other documents


Residential Rental Registration Program and Schedule R

Annual registration of residential rental units located in Portland.

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How to file Schedule R

Translations for this page are under review. Follow the link above for more information about the program and for contact information for any questions.


Rental Services Helpdesk

phone number503-823-1303Monday, Wednesday, and Friday 9 - 11 a.m. and 1 - 4 p.m. Please use phone, email, fax, or post mail.
Oregon Relay Service711Oregon Relay Service
fax number503-865-3260