COVID-19 Freeze for Multnomah County

The four-week (minimum) freeze is in effect through December 16th.

Rental Services Helpdesk

Have questions about rentership policy and regulations in Portland, such as Mandatory Relocation Assistance? Contact the RSO Helpdesk. We provide general information on tenant-landlord law, renter protections, referrals to community agencies, and resources for legal help and other direct services.

Contact the Helpdesk

Due to the COVID-19 health emergency, the Rental Services Office has temporarily suspended walk-in services. All services through remote methods are still operational. Please use phone, email, fax, or post mail for all customer service needs.

Helpdesk Hours

Open Monday, Wednesday, and Friday
9 - 11 a.m. and 1 - 4 p.m.

Closed Tuesdays and Thursdays
View holiday closures

Resources and information available online

Visit the Rental Services homepage for information relevant to renters, landlords, owners, and property managers. You'll also find important updates, meeting events, and news.

Rental Services Office

Stay Informed

Join the RSO email list and get notifications right to your inbox.

Submit a form

We highly recommend submitting forms online. Paper forms are available to download. Look for the tab labeled "By mail." Paper forms can be submitted by fax or post mail.

Apply for relocation assistance exemption 
Read about Landlord Exemptions. Use the table of contents to jump to a section.

Submit a notice of relocation payment
Landlords are required to notify PHB of all Relocation Assistance payments within 30 days of making a payment. More details

Schedule R

Please note that rental registration is through the Revenue Division, although information is available on the Rental Services' website. More information.

File Schedule R - Residential Rental Registration
Please direct all general questions to the Revenue Division. Contact info available through the link.

For Translation or Interpretation

Please call 503-823-1303 | TTY 503-823-6868 or 711

Traducción e interpretación | Chuyển Ngữ hoặc Phiên Dịch | 翻译或传译 | 翻訳または通訳 | Письменныйили устный перевод | Traducere sau Interpretare | 번역 및 통 |Письмовий або усний переклад | Turjumida ama Fasiraadda | الترجمة التحريرية والشفوي | ການແປພາສາ ຫຼື ການອະທິບາຍ


Rental Services Helpdesk

phone number503-823-1303

Monday, Wednesday, and Friday 9 - 11 a.m. and 1 - 4 p.m. Please use phone, email, fax, or post mail for all customer service needs.

Oregon Relay Service711 Oregon Relay Service
fax number503-865-3260