WCMS Help and RAC Team Contacts

Information
On this page

Web Compliance Management System

Compliance data is reported to PHB through WCMS. Find helpful step-by-step instructions and screenshots in the user guide.

Login to WCMS

Help

Use the table of contents in the guide to jump to a section.
For further help, contact PHB. Scroll down for contact info.

New User Registration

For new users, follow these two steps to request a new account.

  1. Register here.
    Important: Please do not share accounts or passwords. Each person accessing WCMS in your organization will need their own account.
  2. Email Valerie.Lee@portlandoregon.gov to let her know you have registered. Valerie will approve your login and assign your properties. Then, you can log in to the system. 
Step 1. Complete the registration form in WCMS. The header will display as "HDS Web Compliance."

Need help? See screenshots on p.3, "Getting Started" in the WCMS User Guide.

WCMS Help

For WCMS assistance and technical support, please contact:

Valerie Lee
Valerie.Lee@portlandoregon.gov


Contact the RAC Team

For any questions or concerns, you can always reach out to the RAC team at: 
assetmanagement@portlandoregon.gov

If you know which staff you would like to contact, see staff contacts on the side or lower on this page. The RAC team can assist with questions about compliance requirements and other compliance-related issues.

About RAC

The goals of the system are to ensure that financed projects perform as projected, benefit intended populations, and achieve long-term sustainability.

Program areas monitored by RAC include:

  • Multi-family housing rental units
  • Federally funded projects like HOME and CDBG
  • Inclusionary Housing (IH) units
  • System Development Charges (SDC)
  • Limited Tax Exemptions (LTE) and Multiple-Unit Limited Tax Exemptions (MULTE)