information
Most City offices closed Wednesday, June 19, to observe Juneteenth

The City of Portland recognizes Juneteenth as a formal day of remembrance to honor Black American history and the end of slavery in the United States. Learn about Juneteenth.

Book an appointment at PHB

Information
Have questions or need help with an application? Meet with a PHB staff, in person or virtually. Schedule in-person appointments online here.
On this page

Scheduling options and help

Virtual and phone appointments are available. See email and phone contacts in the Program Directory.

PHB Program Directory

For in-person appointments, scroll down and select the link to the calendar you would like to book.

  1. Select a service.
  2. Select a date and time.
  3. Add details for the appointment. And book!
    Please do not include any confidential information in your appointment request.

You will receive a confirmation email to the email address provided.

Need help or have a question?

For scheduling assistance, please call or email PHB's front desk.
503-823-2375 | PHBinfo@portlandoregon.gov

About our mission and what we do at the Housing Bureau

Dropping off a form in person?

Drop off in the grey mail bin in the building lobby on the first floor or visit us on the 7th floor. Many forms have the option to submit online.

What to know before your visit


Book an in-person appointment

PHB offices are operating on a hybrid schedule. In-person appointments are available on standard days. Additional appointment times for other days may be available. Please contact us if you have questions or if we can help you schedule a different day.

Learn more about the many services provided by PHB through the links below.


Rental Services Helpdesk

In-person available: Tuesdays

Book appointment: Rental Services Helpdesk


N/NE Preference Policy

In-person available: Tuesdays

Book appointment: Preference Policy


Home Ownership and Home Repair

Exemption Programs

In-person available: Tuesdays

Book appointment: Home ownership exemption programs

Home Repair

In-person available: Thursdays

Book appointment: Home repair loans & Lead grants

Loan Servicing

For existing borrowers only. More information on PHB single family loans