Scheduling options and help
Virtual and phone appointments are available. See email and phone contacts in the Program Directory.
For in-person appointments, scroll down and select the link to the calendar you would like to book.
- Select a service.
- Select a date and time.
- Add details for the appointment. And book!
Please do not include any confidential information in your appointment request.
You will receive a confirmation email to the email address provided.
Need help or have a question?
For scheduling assistance, please call or email PHB's front desk.
503-823-2375 | PHBinfo@portlandoregon.gov
About our mission and what we do at the Housing Bureau
Dropping off a form in person?
Drop off in the grey mail bin in the building lobby on the first floor or visit us on the 7th floor. Many forms have the option to submit online.
What to know before your visit
Book an in-person appointment
PHB offices are operating on a hybrid schedule. In-person appointments are available on standard days. Additional appointment times for other days may be available. Please contact us if you have questions or if we can help you schedule a different day.
Learn more about the many services provided by PHB through the links below.
Rental Services Helpdesk
- Landlord and tenant general information, technical assistance with forms, and referrals to community agencies. About the Helpdesk
- For rent payment assistance, contact 2-1-1.
- Resources for Landlords and Tenants
In-person available: Tuesdays
Book appointment: Rental Services Helpdesk
N/NE Preference Policy
- Application and technical assistance. More about the Preference Policy
In-person available: Tuesdays
Book appointment: Preference Policy
Home Ownership and Home Repair
- View programs and information
- Down Payment Assistance Loan: To get started, contact one of these community partners.
Exemption Programs
In-person available: Tuesdays
Book appointment: Home ownership exemption programs
Home Repair
In-person available: Thursdays
Book appointment: Home repair loans & Lead grants
Loan Servicing
For existing borrowers only. More information on PHB single family loans