Who We Are
The mission of the Portland Housing Bureau (PHB) is to foster an inclusive and sustainable city by creating stable and long-term housing opportunities for Portlanders. We fund affordable housing, ensure protections for renters, and preserve existing homes.
We are guided in our work by a vision that all Portlanders should have safe, affordable, stable, and dignified housing, built upon a foundation of sustainability, resilience, and community partnership.
Contact Us PHB Program Directory
Bureau Director Helmi A. Hisserich
Meet the Housing Bureau Director and the PHB Management Team
View Director's Calendar and Leadership Bios
What We Do
To achieve the City’s housing goals, PHB implements programs and policies in four key areas:
- Production and Preservation: PHB finances the construction and preservation of affordable housing— through both direct financing as well as indirect subsidies, such as tax exemptions and fee waivers. PHB-funded housing is required to remain affordable at targeted incomes for up to 99 years. PHB currently regulates a portfolio of over 17,000 units of affordable housing throughout the city.
- Homeownership: PHB funds programs to increase homeownership for vulnerable and Black, Indigenous, and People of Color (BIPOC) communities, including down-payment assistance loans and homebuyer education.
- Preventing Displacement: PHB uses a variety of strategies to stabilize vulnerable renters and homeowners, especially in North/Northeast and East Portland. Strategies include supporting and implementing new tenant protections, funding legal services, and providing home repair grants and loans to help low and moderate-income homeowners retain their homes.
- Ending Homelessness: Through the Joint Office of Homeless Services (JOHS), PHB invests in services and programs that assist individuals and families experiencing or at risk of homelessness. These include short-term rent assistance, Permanent Supportive Housing (PSH), transitional housing, and winter and emergency shelter. Together with our partners, PHB has recently surpassed Portland City Council’s goal of creating 2,000 new supportive housing units by 2028.
More information:
Budget Planning and Equity Equity in Contracting
Attend a Meeting
All public PHB meetings are now hybrid. Attend virtually or in person. Registration links will be posted on each event page. Please contact the organizer if you have any questions.
PHB advisory groups and commissions
Need help connecting? See our online meeting guide.
Contact Us
Visit the Portland Housing Bureau homepage for the latest events and news.
Find program-specific information and contacts.
Rental Services Office | Housing Bond | Metro Bond
General Questions
PHBinfo@portlandoregon.gov
503-823-2375 | FAX: 503-823-2387
Mailing and Office Address
Portland Housing Bureau
1900 SW 4th Avenue, Suite 7007
Portland, OR 97201
PHB offices are located on the 7th floor of the 1900 Building. Elevators are available for access.
Dropping off a form? Drop off in the grey mail bin in the building lobby on the first floor or visit us on the 7th floor.
What to know before your visit:
- Please keep in mind PHB offices are hybrid. Staff are only in the building on certain days of the week. Call or email us to confirm in-person office hours. Limited in-person services are available, mostly by appointment. Call or email to schedule.
503-823-2375 | PHBinfo@portlandoregon.gov - Remote methods (phone, email, fax, or post mail) are still recommended for all customer service needs. Virtual and phone appointments are available. Reach out to the program contact.
- General info about visiting City buildings
Stay Connected
Select the topics that interest you and get updates from PHB.
Learn more about PHB advisory groups.
Media Inquiries and Public Records Requests
For all media inquiries, please contact our Public Information Officer.
Gabriel Mathews
Gabriel.Mathews@portlandoregon.gov | 503-865-6867
Public Records Requests
Submit requests online through the public records portal.
- How to make a request
- City of Portland Public Records Portal
- Have a question? Try the Public Records Q&A for answers to many common questions.
Additional resources:
- Portland Maps
- City of Portland Corporate GIS (CGIS)
- More related to public records on Portland.gov
- Open Data, Statistics, and Maps
PHB Performance Measures
See how PHB is measuring up to its quarterly performance targets in the PHB Data Window.
Who We Work With
Jurisdictional Partners
- City of Beaverton
- City of Gresham
- City of Portland
- Clark County Public Health
- Metro
- Multnomah County
- Oregon Housing and Community Services (State of Oregon)
- US Department of Housing & Urban Development (HUD)
Intergovernmental Partners