Getting a building permit in Portland can be a frustratingly slow process. Delays can affect the economy and motivate property owners to skirt the permitting system altogether. Our audit recommends ways to address persistent problems as the City strives for economic recovery from COVID-19.
The City Council will receive updates from development review bureaus on efforts to improve permitting services and discuss proposed updates to city policies.
Research building permits and new development projects online. Get information about commercial permits, facility permits, land use reviews and residential permits now. Metro reports are now available in Portland Maps. Search, filter and sort data and quickly create customized permits reports.
A letter from Rebecca Esau, Director of the Bureau of Development Services, regarding customer feedback on the City’s building permit services
Recently a survey was sent to 1088 customers who applied for building permits from January through June 2021, asking about their experiences and seeking ideas for improvement; 282 customers responded. Here is BDS Director Esau’s letter to survey recipients.
Learn more about improvements to online permitting services and plans to welcome customers back to the City of Portland’s Permit Center.
Earlier this year, Commissioner Dan Ryan appointed a Permitting Improvement Task Force which met three times over two months and was charged with identifying solutions to improving the timeliness and efficiency of the building permit process.