News and notices
Portland Permit Metric Dashboard updated
As part of the City of Portland’s permitting improvement efforts, a new online dashboard provides greater transparency into the development review process by illustrating numbers of permits and average timeframes in different phases of this process.
Updated News article
Customer survey indicates improvements in many areas of City’s building permit system
The City of Portland released the results of a second survey, conducted online between July 26 and Aug. 9, to gauge the effectiveness of efforts to assist customers in preparing and submitting a building permit application.
Audit Update: City advanced building permit reforms; Council and multi-bureau engagement noteworthy
This is a one-year follow-up to our 2021 report, "Long-standing inability to meet customers’ needs won’t improve without better management, sustained governance."
Commissioners Ryan and Mapps and the Permit Improvement Task Force Announce the Permit Timeline Dashboard
The Permit Timeline Dashboard delivers on Commissioners Ryan’s and Mapps’ promise to increase transparency in citywide permitting, use data to guide permit improvement, set measurable goals, and stay accountable to Portlanders.
City Council to discuss ongoing permitting improvement efforts at Jan. 25 work session
The City Council will receive updates from development review bureaus on efforts to improve permitting services and discuss proposed updates to city policies.
Building Permit Review Audit
Getting a building permit in Portland can be a frustratingly slow process. Delays can affect the economy and motivate property owners to skirt the permitting system altogether. Our audit recommends ways to address persistent problems as the City strives for economic recovery from COVID-19.