Activity Registration Information

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Create your PP&R account

Gift Certificates are available and may be used towards any activity or pass. Click here to purchase a gift certificate.

Quick Guide to Registration

1. Create an account for each member of your household who will participate.
2. Learn about the Access Discount Program. If you need reduced pricing, sign each member of your household up for an Access Discount.
3. Use the Recreation Activity Guide to view the registration schedule, search for activities, and register online.

You can also register over the phone by calling the Customer Service Center 503-823-2525, or in-person at any PP&R facility. You should expect significant wait times of 45-minutes or longer on the first day of registration. Make sure that you have created an account and applied any discounts ahead of registration. 

Registration Tips

Many activities fill up quickly. For the best chance at successful registration, we recommend registering online. During high-volume registration events, especially summer, you may experience a line (in-person, on the phone, and online). Wait times vary, and each queue moves through customers in the order they are received.

Before Registration Day

1. Create or confirm your Portland Parks & Recreation account (ActiveNet)
2. If you want to use an Access Discount, each participant in the household should have an Access Discount (not just the payer). 
3. If you can, attach a credit card to your account for easy and quick payment.
4. Activities are viewable online two weeks before registration opens. Use the Recreation Activity Guide to find the activities you're interested in and click the heart icon to add them to your "Saved for Later" list.

On Registration Day

1. Sign in to your account a couple minutes early and click on "My saved for later list." On a mobile device, go to "My Account" page, click "Other Service," and then "Manage Saved for Later List."
2. Enroll: At 9:30 am, you will be able to enroll in the activities on your "Saved for later List". You will have to click "enroll now," and "add to cart," for each activity to move it over to your cart. 
3. Check out: If you're registering for more than one activity, click back to "my saved for later list," before you check out, so you can add all activities to your shopping cart and check out with one transaction. 
   • If the participant has an Access Discount, it will be automatically applied to the cost of registration.
   • If an activity is full, add yourself to the waitlist. You will be contacted if a spot becomes available. 

High Volume Virtual Line

During times of high-volume registrations, or rush periods, a virtual lineup will be activated. This is to prevent the crashing of sites during unusually high traffic times. During a rush registration event, the typical user experience will be:

1. Line activated: User receives a place in line and gets notified with the estimated wait time.
2. Wait: The queue moves through customers in the order they are added. If you are placed in line, you should wait until it is your turn. 
   • Do not hit the back button.
   • If you try and log in using another device, or exit the screen and try again, you will move further down the line.
3. Enroll: As soon as a spot is open and it is your turn, you will have time to process all available transactions. For example, if you're in the queue for 10 minutes, once the queue redirects you, you will be able to add all available activities to your cart and check out! 

Who to Contact

If you have account issues or questions, these resources are available:

• Account access or registration issues on or before registration day: Call 503-823-2525 to talk with a representative.
• For non-urgent adjustments, such as correcting an already completed registration, please email customerservicecenter@portlandoregon.gov or call 503-823-2525 later in the day after the registration rush ends.

Create or Verify Account

Portland Parks & Recreation (PP&R) uses an online registration system for all the amazing camps, classes, and programs available to you and your family. To register for PP&R activities, you'll first need to create an online account for each member of your household.

Create an account

Learn how to create an account

Verify an account: PP&R recommends an annual review of your account information to ensure the information is correct.

Access Discount Program

Thanks to the Parks Local Option Levy, Portland residents can get a discount on program and activity fees. Use the discount for community center and pool admission, preschool and after-school programs, classes, camps, swim lessons, and more.

To get a discount, first register for the Access Discount Program, select a discount amount, and then use it for select activities. No proof of income is required. Discount is valid for 12 months from registration date. Go to any community or arts center for more information about how to register.

Choose a discount: 25, 50, 75, or 90%

Learn more about the Access Discount Program 

ADA Accommodation and Language Access Services

Portland Parks & Recreation (PP&R) believes that recreation is for everyone. ADA (Title II) accommodations and Language Access (Title VI) services provide meaningful access to PP&R services and activities.

• If you need assistance registering for a PP&R service or activity, click here to request an ADA accommodation or call 3-1-1 (503-823-4000 outside Multnomah County or VOIP). Once the form is submitted, you will receive a response from a Parks staff member within three days.
• To request Language Access services for the registration process, call 503-823-2525 Translation services are available. 

ADA (Title II) accommodations to participate in registered activities are available through inclusion services after you have registered in an activity or class. Requests should be submitted at least 10 days before the start of the class. Call 503-307-4131 if you have questions. Click here to learn more about inclusion services.

• For swim lessons, contact the pool where the lesson takes place. Ask for the lead instructor or pool manager. 

• For registered classes and programs, click here to complete an inclusion request form or call 503-307-4131.

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  Portland Parks & Recreation’s developing civil rights page offers information related to making programming more accessible and inclusive.