About Portland Park Rangers
PP&R Park Rangers patrol park property every day, responding to calls for service and proactively engaging with visitors. Rangers serve multiple roles by providing park visitors with resources and information, helping solve park user conflicts, and enforcing City Code. Park Rangers help ensure visitors have a positive experience and that our cultural and natural resources are protected.
Duties and Training
Portland Park Rangers are not law enforcement officers, but do have authority under City Code to issue park exclusions or citations. In addition to ongoing in-service training, all staff within the Park Ranger program, including dispatchers, undergo a 4-week Park Ranger Academy.
Trainings at Ranger Academy include sessions on proactive engagement, de-escalation, trauma-informed communication, educational approaches to enforcement, threat assessment, anti-bias training and more. Our training regimen emphasizes dignity and respect for all park visitors to promote equity and reduce disparities. Equity and inclusion are a core value of the City of Portland and of the Ranger program.
Park Ranger duties include:
- Providing a positive presence in parks and community centers
- Responding and resolving park rule concerns within our scope of authority
- Encouraging safe and positive use of parks, including hosting Leave No Trace events
- Providing outreach support and social service referrals
- Providing first aid
- Referring serious medical issues to Portland Fire & Rescue and serious criminal behavior to Portland Police Bureau
When necessary, our team works closely with partners to solve complex problems in our parks. We work with the Street Services Coordination Center, Joint Office of Homeless Services, Portland Street Medicine, JOIN, Multnomah County Animal Control, Multnomah County River Patrol, neighborhood groups, Portland Police Bureau, Office of Civic Life, and
others in creating safer parks.
- Tan uniform shirt or polo with PP&R Ranger emblem and badge; green pants or shorts; radio
- May wear a brown or black jacket with PP&R Park Ranger emblem and badge
- City of Portland or Park Ranger ID with DPSST number upon request
Rangers drive City of Portland trucks with the Portland Parks & Recreation logo. Some trucks are marked by a brown stripe that says “Ranger” around the truck.
Between March 2021 and March 2022, PP&R Park Rangers responded to 1,800 calls for park concerns. Ranger teams proactively resolved 8,000 park rules issues, such as dumping, nuisance problems, permit disputes, drinking or drugs in parks, damage or vandalism, and behavior issues. Over 98% of all contacts and calls-for-service were resolved without needing a response by Portland Police or Portland Fire. In just 2% of cases, Rangers needed to escalate issues to other agencies (such as calls involving weapons or criminal behavior). During the same time period, Rangers made over 26,000 positive contacts proactively with park visitors. 18% of these engagements were in East Precinct.
Getting the right help in parks
If people or property are in immediate danger, call 911.
For park code violations (like dogs off leash, drinking or drug use, misuse of park property, permit problems, or general disturbances), call Park Rangers at 503-823-1637 or email email@example.com.
For dog or animal attacks, call Multnomah County Animal Control at 503-248-3790.
Report a campsite in a park
We work closely with the City of Portland’s One Point of Contact Reporting System to coordinate Park Ranger responses to camping. Please note that Park Rangers cannot enforce city code for camps outside park property or along the street.
Report maintenance issues in parks
Use ParkScan, our online reporting tool, to easily report maintenance problems in Portland parks.
Public safety in parks
Overall, Portland parks are very safe. Serious crimes against persons are relatively rare. Nuisance behavior, park user conflicts, and other livability issues are most common, and Park Ranger can help resolve these issues along with our partners below.
Poison Control: 1-800-222-1222
Portland Fire Arson Tip Line: 503-823-4636
City of Portland Abandoned Auto Hotline: 503-823-7309
City of Portland Community Safety Program: 503-823-4064
City of Portland Graffiti Hotline: 311
City of Portland Information and Referral: 503-823-4000
Joint Office of Homeless Services: 503-988-2525
Multnomah County Animal Services (emergencies): 503-248-3790
Portland Public Schools Security: 503-916-3307
PP&R main phone number: 503-823-PLAY (7529)
PP&R Customer Service Center: 503-823-2525
PP&R Park Maintenance Office: 503-823-1600
Project Respond Mental Health Crisis Intervention Resources: 503-988-4888
Portland Police Bureau
Police Emergency: 911
Portland Police Non-emergency: 503-823-3333
Portland Police Behavioral Health Unit: 503-823-0812
Central Precinct: 503-823-0097
East Precinct: 503-823-4800
North Precinct: 503-823-5700
Homeless Toolkit: A single resource for information on City homelessness initiatives