You can help all Portlanders survive the freezing temperatures by checking in on neighbors, whether housed or unhoused.
If you see someone about whom you are concerned during cold weather, such as not being dressed for the weather conditions, call the non-emergency response line at 503-823-3333 and request a welfare check.
If someone outside is unsheltered and whose life appears to be in danger, call 9-1-1.
Find more information about donating winter supplies and volunteering at warming shelters.
Here are some tips for staying safe this winter.
Road closures and transportation updates
Get the latest severe weather travel tips, road closures, chain advisories and more on the Portland Bureau of Transportation's Winter Weather webpage. PBOT serves as the City's hub for real-time information to help you stay safe and get where you need to go during winter weather events.
Parks and community centers
Are you planning to visit your favorite City park or attend an exercise class? Check Portland Parks & Recreation's Inclement Weather Policy and Closures.
Protect plumbing, report water main breaks and other service impacts
Check out The Water Blog for news about winter weather impacts to water. Be our eyes and ears! If you think you’ve spotted a broken main, call our 24-hour emergency line at 503-823-4874. Crews are ready to respond to emergencies, including water main breaks, 24 hours a day, and seven days a week.
Reporting downed trees
Did you see a downed tree or large limb on City property or public streets? Report it by calling 503-823-TREE (8733). Please be patient; Urban Forestry crews are minimizing safety risks and clearing the largest debris first. Emergency dispatchers are available 24 hours per day, seven days a week.
Help for people experiencing homelessness
If you need to escape cold temperatures and find your nearest warming shelter, go to Multnomah County's "Care for when it's cold" page.
There is also information on how you can volunteer at a warming shelter.
Go to 211info.org/donations to find lists of providers and their needs for winter gear – hats, coats, gloves, sleeping bags and socks, etc. Many providers include online shopping links along with their lists, making donating more convenient than ever. You can donate right from your phone or computer in just a few minutes. You can help by donating life-saving winter gear early in the season, so outreach teams will have them on hand when conditions turn especially cold.
Working with partners, the Joint Office of Homeless Services (joint effort of the City of Portland and Multnomah County) will continue to monitor conditions and open severe weather shelters when certain thresholds are met.
In addition to the severe-weather beds that open only when certain weather thresholds are met, the Joint Office of Homeless Services also funds more than 1,300 year-round and winter shelter beds open every night during the cold season. These beds are open day after day, no matter the forecast. Other community partners also add winter shelter capacity.
Outreach teams — including those from Transition Projects, JOIN, Janus Youth, Cascadia Behavioral Health and the Multnomah County Sheriff’s Office HOPE team — are also in the community, making contact with vulnerable populations, providing resources and sharing information about severe weather and year-round shelters.
You can also go to tprojects.org and sign up with Transition Projects to train as a warming shelter volunteer. Transition Projects is one of the community partners paid through the Joint Office of Homeless Services to staff severe weather shelters on the coldest or snowiest nights of the year.
Remember, we can make a difference when we work together to keep our neighbors safe, warm and dry this winter.
Home safety advice from Fire & Rescue
Home heating can be a source of many hazards. From electric heaters to wood stoves, there are steps you can take to minimize your risk of a fire. For more information on how you can keep yourself and your loved ones safe in your home during winter weather, visit Portland Fire & Rescue's Fire Prevention and Safety Information website or PF&R's Twitter account for space heater, fireplace and other fire safety tips.
Stay safe when heating rooms in your home. Local fire departments report an uptick in families using space heaters to keep rooms warm. Alternative sources of fuel or electricity for heating or cooking can cause carbon monoxide to build up — in a home, garage, or camper — and to poison the people and animals inside.
Garbage, recycling and compost collection
In case of snow or ice, leave your bins at the curb. Your garbage company will come as soon as they can. Learn more.
Inclement weather may affect some building inspections from the Bureau of Development Services. Check the Bureau of Development Services’ web page and social media channels for the latest information on services affected by snow and ice.
General preparedness for winter weather
Questions on how to prepare for snow, ice, wind, and other winter weather? Visit PublicAlerts.org's winter weather resource webpage with information on how to stay safe and get help before, during, and after a storm.
Sign up for public emergency alerts
Sign up for public emergency alerts at PublicAlerts so you know when an emergency is happening in the Portland-Vancouver Region. Getting info quickly gives you power to take action. It could save your life and the lives of your loved ones.
Sidewalks should be shoveled
Property owners or tenants are responsible for shoveling the snow and removing ice from in front of their homes and businesses. Check in with neighbors who might need a hand. Some elderly homeowners or people with disabilities may have physical challenges or risk injury in the snow and ice.