information
COVID-19 Safety, Recovery and Resilience

Face coverings are required in indoor public spaces and many outdoor spaces. State policy
Access City programs, people and projects helping Portland recover. Portland United

Volunteer. Play. Stay. Shop. Show the Rose City a little love. Here for Portland

Other resources

Information
On this page

211 Info

Information and referral to social services in your area.

Bureau of Labor and Industries Civil Rights Division

Filing a discrimination complaint.

City Risk Liability Program

Personal injury or property damage claims against the City.

City/County Information and Referral

Call (503) 823-400 for information and referral for all City of Portland and Multnomah County services.

Contact a City of Portland elected official

Provide comment or feedback on a topic, contact a specific official, request a meeting with an official, or request them to speak at an event.

Department of Community Services

Make a complaint about a specific Department of Community Services program or service.

Governor's Advocacy Office

The Governor's Advocacy Offices includes: Department of Human Services Ombudsman, the Children's Ombudsman, the Foster Care Ombudsman, and the DHS Client Complaint or Report of Discrimination Process.

Governor's Citizens' Representative

A service of the Governor’s Office that connects members of the public with appropriate state agencies or offices.

Insurance Division Advocacy Team

A division of the State of Oregon’s Department of Consumer and Business Services’ Oregon Insurance Division that addresses complaints about insurance companies or agents and answers questions about health, automobile, homeowner and renter’s insurance.

Manufactured Communities Resource Center

The Manufactured Communities Resource Center (MCRC) program provides confidential an​d neutral help in resolving disputes, promoting open communication and maintaining a positive environment. The MCRC supports landlords and tenants.

Metro Accountability Hotline

The Metro Accountability Hotline, administered by the Metro Auditor's Office, gives employees and citizens an avenue to report misconduct, waste or misuse of resources in any Metro or Metropolitan Exposition Recreation Commission facility or department.

Multnomah County Auditor's Good Government Hotline

The Auditor's Good Government Hotline was established to provide Multnomah County employees and the public at large with a method of reporting concerns about suspected fraud, abuse of position, and misuse of county resources.

Oregon Government Waste Hotline

Report government fraud, waste, or abuse.

Oregon Health and Science University Patient Complaints

Contact Oregon Health and Science University's Patient Relations if you have not been able to resolve your concern after having first discussed it with your healthcare provider.

Oregon Health Authority Ombudsperson

The Oregon Health Authority Ombudsperson provides services to individuals who receive medical assistance and serves as an advocate on issues concerning access to and quality of care for members of the Oregon Health Plan.

Oregon Health Authority Health Facility Licensing and Certification program

The Health Facility Licensing and Certification program of the Oregon Public Health Division (HFLC) is responsible for processing complaints for Oregon’s hospitals and certain other types of acute care and community-based health care facilities and agencies.

Oregon Long-Term Care Ombudsman

Oregon's Long-Term Care Ombudsman is a free service available to residents, families, facility staff, and the public. The program serves residents in nursing facilities, residential care facilities, assisted living facilities and adult foster care homes.

Oregon Ombudsman for Injured Workers

​The Office of the Ombudsman for Injured Workers is the state office that serves as an independent advocate for injured workers by helping them understand their rights and responsibilities, investigating complaints, and acting to resolve those complaints.

Small Business Advocate

Oregon’s Small Business Advocate, a division of the Office of the Secretary of State, assists businesses that believe they’ve been subject to unreasonable or unfair state regulatory actions.

Small Business Ombudsman

The Small Business Ombudsman within Oregon’s Consumer and Business Services serves as an advocate for small businesses throughout the state for workers' compensation questions, complaints, and disputes.

United States Ombudsman Association

If you are interested in learning more about the ombudsman function in general, you may go to the U.S. Ombudsman Association's web site.