The Ombudsman is an independent advocate for a fair, reasonable and just City government. Our office responds to members of the public, businesses and City employees to resolve complaints about City services and practices.
Meet our staff
Margie has served as City Ombudsman since 2012. Before joining the Auditor’s Office, she was a Visiting Associate Professor at Georgetown University Law Center’s Institute for Public Representation, where she practiced environmental, administrative and open government law. Prior to that, Margie clerked on the Maine Supreme Judicial Court and was a housing attorney at Bread for the City, a non-profit social and legal services organization in the District of Columbia. Margie received her undergraduate degree in biology and environmental studies from Carleton College and her law degree from the University of Minnesota Law School.
Tony joined the Ombudman’s Office as Deputy Ombudsman in 2015. His background and experience are in journalism and state government. Since 2009, he worked in communications and policy at the Secretary of State’s office, the Department of Administrative Services and the Attorney General’s office. Prior to that, Tony spent more than 20 years as a reporter for The Oregonian. He earned an undergraduate degree in English and American Studies from Wesleyan University and a Master of Studies in Law from Yale Law school. He grew up in New York City.
Elizabeth Martinez joins the office with a background in applied research and policy evaluation. Prior to joining the Ombudsman’s office, she worked for the State of Oregon Higher Education Coordinating Commission where she helped manage agency research and reporting. While born and raised in Oregon, Elizabeth received her undergraduate degree in sociology from Seattle Pacific University and her master’s and doctoral degrees from Indiana University – Bloomington. Her academic scholarship focused on how implicit biases permeate organizational structures and yield disparate outcomes across race/ethnicity and gender. She is excited about applying her research skills to the Deputy Ombudsman position. Beyond being a research and data nerd, Elizabeth enjoys spending as much time outdoors as possible and can often be found exploring the state’s many wonderful parks and trails.