information
Portland and the federal government

Learn about our sanctuary city status, efforts to block federal overreach: Portland.gov/Federal

Resolutions, Ordinances, and Policies

Information
This page includes governing policies for the Americans with Disabilities Act along with SOPs and policy templates to be used by bureaus in the practice of ADA Title II compliance.

Accessibility and Equity in Historical Archive Materials

Some of the links and pdf documents of these resolutions, ordinances, and policies come from the City of Portland archives, which contain records that demonstrate the exclusion and oppression by local government of Black, Indigenous, and other communities of color, as well as people with disabilities and LGBTQIA2S+ individuals. The archive strives to describe Portland's historical records accurately using language that shows care for all members of our community, particularly those who have had less privilege within City government and less control over how they are represented in the archives. We seek to balance the preservation of this history with an awareness of how our presentation of historical material shapes our City's stories. 

Many of these historical files are scanned PDFs. If any material is not accessible to you, please contact the any member of the Disability Division and we will prioritize creating a new document for your use. 

Administrative Rules

  1. ADM-18.01 – 2013 City of Portland Civil Rights Title VI Plan
  2. ADM-18.02 – 2014 Title VI Civil Rights Complaint Procedures
  3. ADM-18.20 – 2014 Title II ADA Complaint Procedures
  4. ADM-18.21 – 2013 City of Portland American's With Disabilities Act Title II Non-discrimination Policy
  5. ADM-18.22 –  2015 Americans with Disabilities Act Title II Process for Documenting Technical Infeasibility and Historical Significance Exceptions
  6. ARC-BTS-3.04 – 2013 Adopt Administrative Rule Captioning of Video and Audio Materials

Ordinances

  1. Create Office of Equity and Human Rights (2011) 

Ordinance 184880 

2.  Reaffirm ADA Title II Non-discrimination Policy and establish rules (2013)

3. Transfer Title II and VI program responsibility to Office of Equity and Human Rights and amend admin rules (2013) 

4. Rulemaking authority to Office of Equity and Human Rights (2014) 

Ordinance 186898 

5. Closed Captioning on televisions in public areas (2015) 

6. Private-for-hire rules include provisions for Wheelchair Accessible Vehicles (WAV) (2017) 

7. Authorize City Attorney to settle lawsuit related to sidewalk obstructions created by campsites. 191295 City Council meeting (video). (2023) 

Ordinance 191295 

Resolutions

1. Affirm City Council's policy that all programs, services, and activities provided by the City are are accessible to people with disabilities ( January 1992)

2. Affirm City Transition Plans for Compliance with ADA (May 1993)  

3. Adopt Diversity… Affirmative Action Principles…Strategic Development Plan (October 2001)

Resolution 36035 

4. Portland Commission on Disabilities Resolution (December 2008 )

5. Public Involvement guidance and principles (July 2010)

Resolution 36807

6. Develop Strategic Plan to Become Model Employer (May 2012)

7. ADA Title II and Civil Rights Title VI from OMF to Office of Equity and Human Rights, rulemaking authority (2012)

 Resolution 36918 

8. Open captioning of all media produced by the City of Portland resolution (June 2012)

9. Action Plan for an Age-Friendly Portland (October 2013)

10. Racial Equity Goals and Strategies to guide City policies, plans and procedures (2015). 

37144 City Council Meeting (Video).

Resolution 37144 

11. Adopt Strategic Plan to implement 2012 Model Employer Resolution (September 2016)

  37235 City Council Meeting (Video)

12. Office of Equity and Human Rights to coordinate [Title VI and Title II] standard by setting Citywide policies (2019)

37450 City Council Meeting (Video).

Resolution 37450 

13. Establish and Implement Citywide Language Access Program (November 2020)

Resolution 37516 

14. Adopt Citywide Disability Equity Goals to guide City policies, plans, procedures (November 2020)

37517 City Council Meeting (Video).

15. Establish a Multilingual Pay Differential (November 2020)

37525 City Council Meeting (Video).

Resolution 37525

SOPs and Policy Templates

ADA and Accessibility Around the City

Citywide Guidance: Office of Equity and Human Rights

  1. Meaningful Access Statements
  2. Language Access Guidance for COVID-19 Response
  3. Language List and Guidance
  4. Language Pay Differential Guidance
  5. Creating Accessible Documents
  6. Effective Communication
  7. Requests for Accommodations
  8. Events and Meetings
  9. REAL DATA Demographic Standards Guidance
  10. Disability Data Collection and Demographics
  11. Complaints
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