If you utilize any of our self authored resources please give the program credit.
Guidance for Bureau ADA Title II Coordinators
Effective Communication Resources
Effective communication is the mechanism in which we ensure people with disabilities are able to receive and give information to government in a way that is readily available and meets the means of their particular disability.
The city of Portland will not discriminate against qualified individuals with disabilities on the basis of disability in its activities, programs, and services. If you are subject to discrimination by anyone acting on behalf of the city or any program plan or service provided by the city you have the right to file a complaint through our administrative process. You also have the right to complain to a higher authority. The following will help you navigate the complaint process.
- File an ADA complaint
- How to Make an ADA or Discrimination Complaint
- Complaint Process Guidance (Video)
- ADA Title II Complaint Procedures
- ADM-18.20 - ADA Title II Complaint Procedures
Requests for Accommodations
The purpose of this section is to educate bureau event staff on the basics of granting requests made for accommodations under Title II of the Americans with Disabilities Act (Title II).
- Request an ADA Accommodation
- Explainer for City of Portland ADA Accommodation Request Form (video)
Events and Meetings
It is essential that all events and meetings hosted by the city of Portland be accessible to people living with disabilities in Portland. The following resources are helpful in ensuring your meeting or event is compliant with ADA Title II.
City of Portland Trainings
Trainings created and facilitated by disability division staff.
On April Fifth, 2022, staff from the Office of Equity and Human Rights and the Bureau of Community and Civic Life conducted a training for City staff on disability justice and intersectionality.
Held September 9th, 2022, this briefing covers the basics of Title II of The Americans with Disabilities Act (ADA) as it applies to the City of Portland. It also includes ADA Title II resources available to all City of Portland staff.
This is a list of resources we have curated for further learning outside of what the disability division provides.
Data Collection and Demographics
Disability Equity and Disability Justice
Resources that highlight the cities' commitment to disability equity and links to help with the understanding of disability justice.
- Disability Justice Leaders at the City of Portland
- Citywide Disability Equity Goals
- Office of Community & Civic Life Disability Program
- Global report on assistive technology
- 10 Principles of Disability Justice
Other Important Resources
- Portland Bureau of Transportation
- Portland Parks & Recreation
Resources to help Bureaus complete and evaluate Transition Plans.