News

Displaying 1 - 7 of 7

Emergency Management: Pandemic highlights City’s long-standing neglect of people with disabilities

Under the Americans with Disabilities Act, the City is required to provide equal access to all services, including emergency services. We found that the City was not prepared to meet the needs of people with disabilities during the COVID-19 pandemic much less a more physically destructive emergency.

Report

A South Asian person sits in her wheelchair and presses a button to lower the height-adjustable shelves in an accessible kitchen.

Sewer Maintenance: Renewed attention to partnership needed to better serve ratepayers

Wastewater goes through pipes owned by the Bureau of Environmental Services but the bureau pays another - the Bureau of Transportation - to maintain these pipes. This longstanding agreement has had mixed results. We make recommendations for both bureaus in our audit report.

Report

A photograph of sewer construction on a residential street in Portland, Oregon.

2020 Fraud Hotline Annual Report

The Auditor’s Office Fraud Hotline provides City employees and members of the public a way to confidentially report suspected fraud, waste, and abuse of position by or against the City.

Report

White icon on maroon background. Hand calling on a cell phone. Fraud Hotline logo: To call it out, call it in.

Prosper Portland Emergency Grants: Standards needed to ensure program integrity

Prosper Portland’s Small Business Relief Fund provided a lifeline during the early days of the pandemic. Staff successfully delivered dollars to struggling businesses but in haste, short-changed program integrity. We make recommendations for building a stronger program the next time disaster strikes

Report

A photograph of an individual wearing a protective face mask and hanging an open sign on a business store window or door.

Audit: City credit card use slowed during pandemic but exposed underlying risks

New risks for City-issued credit card misuse emerged when employees began working from home due to COVID-19. We asked: How did compliance with rules, management, and card spending change? We found some issues the City should shore up to prevent misuse.

Report

Photograph of a person typing on a laptop with one hand and holding a credit card in the other hand.

Building Permit Review Audit

Getting a building permit in Portland can be a frustratingly slow process. Delays can affect the economy and motivate property owners to skirt the permitting system altogether. Our audit recommends ways to address persistent problems as the City strives for economic recovery from COVID-19.

Report

City storage room for paper plans submitted as part of building permit applications with text, "Long-standing inability to meeting customers' needs won't improve without better management, sustained governance."

Ending Audit of CityFleet Services

We have decided to discontinue this audit because CityFleet’s ongoing strategic planning process may address some of the reasons we originally initiated it.

Report

Logo of the Portland City Auditor, Audit Services. An octagonal geometric rose.

See something we could improve on this page? Give website feedback.

Filter by Year

Filter by Month

Filter by Type

Filter by Topic

Offered By