News
Prosper Portland: Disciplined property management needed to achieve future revenue goals, equitable outcomes
Prosper Portland is at a crossroads, transitioning both where its resources come from and who benefits from its work . Real estate will be a major part of that transition.
Report
Utility Payment Assistance: Program improvements would enable City to assist more customers
We recommend the Portland Water Bureau strengthen payment assistance by collecting and using customer data and improving outreach and training. We also recommend the Water Bureau continue to study how assistance could be extended to residents of multifamily housing.
Report
Tree Code: Implementation phase shows progress and pitfalls
The City’s comprehensive Tree Code went into effect in 2015 and applies to more trees than previous regulations. We audited whether the City is on track to both effectively implement the Code and to measure how well it works.
Report
Audit of the Auditor: 2017 Peer Review of the Audit Services Division
Outside auditors conducted a peer review of Audit Services’ quality control procedures and concluded they were working appropriately to ensure Portland’s performance audits meet professional standards.
Report
Risk Management: City loss prevention needs a proactive approach
The City’s Risk Management Division spends about $16 million each year to help City bureaus avoid injuries and loss and manage and pay claims against the City if an accident occurs. We audited the loss prevention and claims management processes.
Report
Translated Community Survey: Half report City is doing a good job
We conducted a Community Survey to see how Portlanders view the quality of City services. In 2016, the Community Survey was translated into Spanish, Vietnamese, Chinese (Mandarin), and Russian. This report presents a snapshot of those survey responses.
Report
Portland's Financial Condition: Funding infrastructure should be high priority
This report provides residents and public officials with information on the City of Portland’s financial health. The report uses information, primarily from the City’s audited Comprehensive Annual Financial Report and identifies favorable and unfavorable trends at a high level.
Report
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