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Audit Update: City advanced building permit reforms; Council and multi-bureau engagement noteworthy

This is a one-year follow-up to our 2021 report, "Long-standing inability to meet customers’ needs won’t improve without better management, sustained governance."

News article


Portland Fire & Rescue does not have a coherent accountability system

We found that the Portland Fire Bureau has not invested the time, attention, and resources needed for a coherent employee accountability system. We make recommendations for training and complaint, investigation, and discipline processes to help ensure that the Bureau achieves its diversity goals.

Report


Audit Update: Water Bureau not done defining roles or formulating long-term groundwater plan

This is a two-year follow-up to our 2020 report, "Groundwater: City identified risks, must develop a long-term plan to address them."

News article


Audit Update: Procurement Services is working to address some City credit card risks

This is a one-year follow-up to our 2021 report, "City credit card use slowed during pandemic but exposed underlying risks."

News article


Audit Update: Cannabis Program improved data management, communication

This is a two-year follow-up to our 2020 report, "Cannabis Program: Management fundamentals needed to improve regulation of emerging industry."

News article


Fraud Hotline Report: Funds wasted at veteran apartment complex

The Joint Office spent over $850,000 in rent to house needy veterans but allowed the property to deteriorate into unsafe, unsanitary conditions leaving the office scrambling to find new shelter. Without adequate oversight, the office risks wasting money intended to aid Portlanders without housing.

Report


Audit Update: New procedure reflects lessons learned from pandemic grants

This is a one-year follow-up to our 2021 report, "Prosper Portland Emergency Grants: Standards needed to ensure program integrity."

News article


Audit Update: Lents Urban Renewal – Spending continues, changes unlikely

This is a two-year follow-up to our 2020 report, "Lents Urban Renewal: 20 years of investment with minimal evaluation."

News article


Parks partially addressed wasteful spending

This is a follow-up to our 2020 hotline investigation that found wasteful spending in the Park Ranger Program.

News article


Police Intelligence-Gathering and Surveillance: Better management needed to protect civil rights

Keeping information about political activity and using surveillance technology without safeguards infringes on First Amendment rights. Police need direction about what to collect and a process to manage records when there is no criminal activity. The Bureau also needs improved technology policies.

Report


Audit Update: City reviewing Enhanced Services Districts, Code changes possible in September

This is a one-year follow-up to our 2020 report, "Enhanced Services Districts: City provides little oversight of privately funded public services."

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Audit Update: City improved commitments to voters, but implementation hasn’t been publicly reported

This is a second annual follow-up to our 2019 report, "The City needs to make realistic commitments to voters and ensure they are delivered."

News article


Audit Update: City Improved Transparency and Accountability of the Cannabis Tax

This is a two-year follow-up to our 2019 report, "Cannabis Tax: Greater transparency and accountability needed."

News article


Portland Clean Energy Fund: Additional steps needed to implement voter-approved program

Voters approved a tax to create the Portland Clean Energy Fund in 2018 as an ambitious way to tackle climate change and social inequities. This audit found that the program began putting management systems in place but other elements were not yet implemented or needed direction from City Council.

Report


Portland Parks Golf program teeing up to meet recommendations from 2019 audit

This is a two-year follow-up to our 2019 report, "Portland Parks Golf: Changes needed to ensure long-term sustainability."

News article


Taxes, fines, and fees: Customers who owe caught in maze of inconsistent and uncoordinated collection strategies

The City’s decentralized way of collecting taxes, fines, and fees requires Portlanders to navigate different approaches that may cause harm, especially to people with limited English proficiency or means. We recommend improvements to this disjointed experience for City residents and businesses.

Report


2021 Fraud Hotline Annual Report

The Auditor’s Office Fraud Hotline provides City employees and members of the public a way to confidentially report suspected fraud, waste, and abuse of position by or against the City.

Report


Audit Update: City approved final payment for Portland Building construction contract, lessons learned report remains

This is a two-year follow-up to our 2019 report, "Portland Building Construction Contract: Costs reviewed were compliant, although cost classifications required by contract and reconciliations need to start immediately."

News article


Building Permit Review Audit

Getting a building permit in Portland can be a frustratingly slow process. Delays can affect the economy and motivate property owners to skirt the permitting system altogether. Our audit recommends ways to address persistent problems as the City strives for economic recovery from COVID-19.

Updated Report


Fraud Hotline Report: Firefighters used City water to wash personal trucks

The Auditor’s Office found evidence of wasted resources when investigating a tip about a firefighter washing a personal vehicle on City property. We referred findings and recommendations to the Fire Bureau.

Report