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Dedicated team, community support help Portland weather a winter storm to start 2024

Public servants and volunteers cleared roads and trees, fielded record numbers of community calls, dispatched help and much more during a weeklong winter storm. Now, the thaw begins.

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It's cold: Protect your pipes to protect your property and keep the water on.

Take steps now to protect your plumbing from the winter weather.

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Audit Update: The Fire Bureau has taken steps to improve its accountability system; Human Resources made one improvement to its investigation guidelines, but disagrees others are necessary

This is a one-year follow-up to our 2022 report, "Fire & Rescue does not have a coherent accountability system," that recommended Fire set clear expectations for work requirements and employee conduct, and Human Resources improve guidance and monitoring of complaints, investigations, and discipline

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Fraud Hotline Update: New Fire Bureau compensation package allows use of City water to wash personal vehicles, but risk of perceived waste and disregard for resource conservation remains

Some progress made, but Fire Bureau changed rules to allow washing personal vehicles with City water despite Auditor’s finding of government waste.

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Portland Street Response Year 2 Mid-Point Evaluation Report

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PCEF Program achieves over 1,000 cooling unit installations

In need of heat relief? Call 211 to get transportation to a local cooling shelter and other resources. For medical help, call 911.

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The History of Portland Street Response

From an idea, to an advocacy campaign, to a single team in Lents, to citywide expansion, this is the story of Portland Street Response - our newest unarmed 911 response within Portland Fire & Rescue which "assists people experiencing non-life-threatening mental health and behavioral health issues."

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A Portland Ban on Fireworks

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Portland Street Response Pilot Hits Streets in Lents on Feb 16

The innovative new first response program is in its pilot year.

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Updated Temporary Operations Changes for Portland Fire Marshal’s Office

Portland Fire & Rescue’s Fire Marshal’s Office Plan Review Center is temporarily CLOSED to the public.

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