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Got burst pipes? Apply for a credit on your sewer, stormwater, and water bill.

If you had frozen pipes burst or leak during the January 2024 winter weather event, you can request an adjustment (or credit) to your sewer, stormwater, and water bill so you don’t have to pay for the increased water use.

News article


Winter weather response…all year round

Portland Water Bureau staff worked around the clock during the recent extreme winter weather event to keep water flowing and provide emergency service to customers with burst pipes. But the work doesn’t start or end there—we prepare for extreme weather and other emergencies all day, all year round.

Blog post


Portland Water Bureau treatment investments significantly improve lead levels in water

Improved drinking water treatment benefits all, especially people in homes with lead plumbing.

News article


Dedicated team, community support help Portland weather a winter storm to start 2024

Public servants and volunteers cleared roads and trees, fielded record numbers of community calls, dispatched help and much more during a weeklong winter storm. Now, the thaw begins.

News article


What to do if water pipes freeze, leak, or burst as temperatures rise

Frozen pipes are more likely to burst as temperatures begin to thaw. Learn what to do if your pipes burst or begin to leak. You may be able to receive leak repair assistance or request a bill adjustment.

Updated News article


PBOT Vision Zero May 2023 Newsletter

Updated Newsletter


PBOT Safe Routes to School May Newsletter

Updated Newsletter




Commissioner Hardesty approves new Pedestrian Design Guide, helping add more space for trees while preserving access for people with disabilities and other pedestrians

The first new rules for sidewalks in 24 years will help Portland fight climate change by forging a compromise that allows space for people and trees

Updated Press release


Portland Harbor Community Involvement Grant Recipients Will Support Engagement Efforts Led by Black, Indigenous, and People of Color

The City's Portland Harbor Community Involvement Grant Program announces this year's grant recipients. Learn more about the recipients and their visions for supporting community involvement in the Portland Harbor Superfund cleanup.

News article



Work Zone Ahead: As construction seasons kicks into high gear, City of Portland urges travelers to use caution to save lives and prevent injuries to frontline workers

Portland and cities across the nation have seen a rise in fatal traffic crashes that defy historic trends. The COVID-19 pandemic created unique challenges and appears to have created tragic results on streets and highways.

Press release


Now Accepting Applications for Portland Harbor Community Grants

Portland Harbor community grants support communities’ participation in the Superfund cleanup. BIPOC-led organizations and groups with strong relationships with communities disproportionately impacted by the Portland Harbor site and cleanup are encouraged to apply. Applications due May 21.

News article


Spring Pre-application Deadline Approaches for Percent for Green Grants

Percent for Green grants support community groups who would like to complete large-scale green infrastructure projects to provide benefits for watershed health and the community. Grants range from $20,000 to $100,000.

News article


Houseless and living in an RV? Environmental Services launches pilot pump out program

The pilot program is being launched to safely dispose of human waste and wastewater from RVs on city streets and prevent environmental contamination

News article


Rainy Season Construction Site and Erosion Control Measures

During the rainy season, between October 1 and April 30, ground-disturbing construction work requires an elevated level of attention. Wet weather site and erosion control measures are necessary throughout the City.

Updated Newsletter