Changes to credit and debit card processing fees

Starting June 3, 2025, customers who use a credit or debit card to pay their sewer, stormwater, and water bill will pay a 2.95% processing fee. To avoid this fee, customers can make an electronic payment directly from their bank account. Learn more.

Portland is a Sanctuary City

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Impact Reduction Program

Program

Using empathy and innovation, we minimize the impacts of homelessness today while partner programs expand access to safe, affordable housing. We provide garbage removal, hygiene access, resource referral and job opportunities – and remove campsites that pose the highest risk to health and safety.

Featured content

A row of tents, bicycles and other debris on the sidewalk

Report a Campsite

A worker for Central City Concern's Clean Start Program tosses a bag of trash into a truck as part of a campsite cleanup.

Impact Reduction Program Overview

View of a dictionary definition of the word Policy

City of Portland Campsite Removal Policy

Map of downtown Portland with multi-colored dots, campsite data on the left, two different charts/graphs on the bottom and a pop out of a posting

Impact Reduction Program Data Dashboard and Performance Measures

Picture of a large campsite along SW 12th and Market Street

Campsite Assessment, Removal, and Property Retrieval

Rows of shelves containing property stored in clear plastic bags

Property Retrieval Information

A posted document giving notice of a planned illegal campsite removal

Campsite Removal Complaint/Feedback

A bed, a toilet, a washing machine and a pair of clasped hands

Resource Referrals

Four Ground Score Association staff walking in downtown Portland

Partnerships and Job Opportunities

Three staff members stand in from of washing machines

City Laundry Program - The Wash House

An exterior view of the City day storage location

City Day Storage Program

Signs on Portland public toilets: "This is more than a bathroom. It's also a human right."

Hygiene Access

One worker holds a plastic bag while another worker loads trash into it.

Cleanup and Garbage Removal

An illustration of the three sidewalk zones: Frontage Zone, Pedestrian Through Zone and Furnishing Zone

Tozer, et al. v. City of Portland Settlement Agreement

A microphone sitting on top of a pile of newspapers

Impact Reduction Program in the News

Contact

Homelessness and Urban Camping Impact Reduction Program

reportpdx@portlandoregon.gov

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