Stay home. Save lives. Portland enters phase 1 of reopening.

Stay Home, Save Lives—COVID-19 Resources

Commissioner Eudaly's suggested resources for Portlanders during the COVID-19 public health crisis.

Read Multnomah County's COVID-19 resource page for the latest public health guidance. 

Read Mayor Wheeler's COVID-19 resource page for updates on City action. 

Have you been laid off, lost work, or lost income due to COVID-19?

Check the status of your CARES Act federal stimulus payment. 

Read the State's guide to COVID-19 Related Business Layoffs, Closures, and Unemployment Insurance Benefits. 

File for unemployment. 

Request a forbearance for your student loan payment. Learn more here. 

The Portland Water Bureau will NOT disconnect customers' water service due to billing/payment issues during this health emergency and will not charge late fees. Read more about the Portland Water Bureau's response and apply for financial assistance here. 

Other Portland-area utility providers are suspending automatic service shutoffs in the event of nonpayment:

  • Portland General Electric (PGE): Find payment extension information here
  • Pacific Power: Call customer service at 1-888-221-7070
  • NW Natural: Customers should call (800) 226- 4211 and contact the billing department to make arrangements

If you are experiencing food insecurity, visit Congressman Blumenauer's COVID-19 Resources Page.

Resources for Portlanders Experiencing Homelessness

The City has placed additional portable toilets and handwashing stations, throughout the community: view the list and map of these locations

The Homelessness and Urban Camping Impact Reduction Program (HUCIRP) is reducing the overall number of encampments that get posted and cleaned. 

At this time, additional motel vouchers have all gone to shelter staff and will only go to those who are vulnerable to COVID-19 and those with symptoms who need to be moved out of the shelter environment.

Winter shelters will remain open during the State of Emergency.

Call 211 if you need services or shelter. 

Resources for Renters

You cannot be evicted for nonpayment of rent due to COVID-19. Rent will continue to accrue with a repayment grace period of 6 months. Read the City's Eviction Moratorium FAQ. 

If you need more information, please contact the Portland Housing Bureau's Rental Services Office.

For further resources, please visit the Community Alliance of Tenants or Portland Tenants United.

Resources for Homeowners & Landlords

Contact your lender to learn what forbearance options are available to you. Read this article to learn more about what options are currently available. 

Review the Portland Housing Bureau's list of Foreclosure Prevention Resources. 

Resources for Mental Health 

If you or someone you know is thinking about suicide there are two 24 hour hotlines:

  • NATIONAL Suicide Prevention Lifeline: 1-800-SUICIDE (784-2433) or 1-800-273-8255
  • Portland Suicide Lifeline: 503-972-3456—text "help" to 741-741

Other Crisis Lines:

  • Veterans Crisis Line: 1-800-273-8255
  • David Romprey Warmline: 1-800-698-2392 (peer to peer counseling hotline)
  • Multnomah County Mental Health Crisis Line 503-988-4888
  • Alcohol and Drug Help Line 503-244-1312, 1-800-923-4357
  • Narcotics Anonymous Hotline: 503-727-3733, Alcoholics Anonymous Hotline: 503-223-8569
  • Clark County Crisis Line: 360-696-9560 24hrs
  • Child Abuse Reporting Line 503-731-3100
  • Winter Shelter Line (Nov 1 - March 15) 503-721-1500 or 211
  • Aging & Disability Services 24-hour Help Line 503-988-3646
  • Baby Blues Connection - 1-800-557-8375, women experiencing prenatal, postpartum or pregnancy loss
  • The Trevor Project Line: 1-866-488-7386 (LBGTQ)
  • Oregon Problem Gambling Helpline: 1-877-695-4648

Resources for Domestic Violence & Sexual Assault 

Domestic Violence & Sexual Assault Crisis Lines: 

  • National Domestic Violence Hotline 1-800-799-SAFE (7233)
  • Sexual Assault Resource Center 503-640-5311
  • Call to Safety (formerly Portland Women's Crisis Line) (translation available) 503-235-5333
  • Spanish Line 1-800-326-0441
  • Nation-wide Toll Free Number 1-888-235-5333
  • Bradley-Angle House 503-281-2442 - African-Americans 
  • Raphael House 503-222-6222
  • Salvation Army West Women & Children's Shelter 503-224-7718
  • Volunteers of America Home Free Program: 503-771-5503 8am-6pm - long term post crisis support.
  • Clackamas Women's Services 503-654-2288
  • Washington County Domestic Violence Resource Center 503-640-5352
  • Vancouver Safechoice Shelter 360-695-0501
  • Monika's House 503-640-5352
  • Project UNICA 503-232-4448 24 hr hotline for Spanish-speaking and Latina survivors of DV

Resources for Small Businesses. 

Apply for a small business grant through Prosper Portland's small business relief fund

View options for federal aid at the U.S. Small Business Association's COVID-19 Small Business Guidance & Loan Resources page

Access small business resources through Senator Jeff Merkley's Operation: Main Street website

Resources for Artists. 

RACC Arts Impact Fund.

Americans for the Arts COVID-19 Resource and Response Center. 

COVID-19 Freelance Artist Resources. 

National Endowment for the Arts Relief. 

OPB's Help For Artists And Freelancers During The COVID-19 Pandemic. 

What else is the City doing to respond to COVID-19? 

Read Mayor Wheeler's COVID-19 Information Page. 

Read the Portland Bureau of Transportation's COVID-19 FAQ. 

Which businesses are open during the statewide Stay Home, Save Lives order? 

See the full list at the Oregon Coronavirus Information and Resources Page. 

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