Portland and the federal government

Learn about our sanctuary city status, efforts to block federal overreach: Portland.gov/Federal

Digital Services

Program

City Operations

Think of us as your City government’s digital service design consultants. We help City bureaus solve complex problems by delivering simple, easy-to-use digital services like websites and apps. Our goal is to ensure that all Portlanders can access what they need from the City.

Featured content

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What Digital Services does

An award icon decorates images of the award-winning permit pages and project guide.

Digital Services wins national award for innovation

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Digital Services: Our work in 2025

The new decks homepage is minimal and features a navigation menu and popup tooltip.

Rebuilding the permit experience: Inside the work of Digital Services and PP&D

InnovateUS title card featuring the portraits of five presenters.

One conversation at a time: Digital Services presents AI chatbot to public service professionals

A clean trash can sits on a sidewalk on a sunny day.

When tech takes out the trash: How the Service Innovation & Technology Team is modernizing City services

A man sits in the grass and explores the deck project guide on his laptop.

Interactive project guides help customers get permits

Contact

Digital Services

digital.services@portlandoregon.gov

Related offices, programs, and projects

BTS communications tower

Technology Services

A person sits at a computer as computer icons float above.

Digital Accessibility

News

New permit pages updated for easier use and navigation

The City of Portland builds on its efforts to streamline information and improve the permitting process.

November 18, 2025 9:45 am News article

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