Fee refunds may occur according to this section. Exceptions to the requirements of this section may be made by the Director.
A. Permit, registration and plan check fees will, as a general rule, be refunded when the services covered by the fee have not commenced, or the permit, registration or plan review fees were paid incorrectly due to an error on the part of the City. When a permit applicant requests a refund, but the City was not at fault in accepting payment, fees will be retained to cover the cost of plan review or inspections actually performed and 20 percent of the amount remaining.
B. State surcharge fees are only refundable when a permit was issued in error.
C. Requests for refunds must be made within six months of payment, permit issuance or registration issuance, whichever occurred last.
D. Refunds are to be made to the same person or firm who paid the fee.