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Changes to credit and debit card processing fees

Starting June 3, 2025, customers who use a credit or debit card to pay their sewer, stormwater, and water bill will pay a 2.95% processing fee. To avoid this fee, customers can make an electronic payment directly from their bank account. Learn more.

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Portland is a Sanctuary City

32.66.030 Citations.

City Code Section
  1. A.  If the Director has reasonable belief that a violation has occurred, the Director may issue a citation. The citation may be personally delivered to the responsible party, or may be delivered by Registered or Certified Mail to the responsible party. The citation will include:
    1. 1. A reference to the particular section or sections of this Title that have been or are being violated;
    2. 2. A short and plain statement of the matters asserted or charged;
    3. 3. A statement of the amount of the applicable penalties; and
    4. 4. A reference to the process by which the responsible party may request review by the Director.
  2. B. The responsible party cited as violating this Title must, within 15 days of receiving the citation, pay to the City the stated penalty or request review by the Director. If, after review by the Director, the Director upholds the civil penalty, payment of the penalty must be received by the City or postmarked no later than 15 days after the review determination becomes final.
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