danger
COVID-19 Risk Level for Multnomah County: Lower Risk
information
Regional chlorine shortage: Portland water remains safe to drink

A regional chlorine shortage has disrupted supplies. The Portland Water Bureau is monitoring the situation and evaluating our supplies and procedures. Get updates.

21.12.130 Service Maintenance Responsibility.

City Code Section

This Section clarifies which sections of the service are the responsibility of the Portland Water Bureau or the property owner, tenant or other party responsible for the water service to maintain, repair or replace. Responsibilities for installation of new service are in Section 21.12.110.

A.  For domestic and irrigation services:

1.  If the connection is 1 inch or smaller, the Portland Water Bureau is responsible for maintaining, repairing, or replacing the section from the main through the meter to the meter stop. The property owner is responsible for maintaining, repairing, or replacing the portion from the meter stop to the right-of-way and on the private property.

2.  If the connection is larger than 1 inch, the Portland Water Bureau is responsible for maintaining, repairing, or replacing the section that goes through the meter and the meter valve, through the vault wall if the meter is in a vault, and the vault itself.  The property owner is responsible for maintaining, repairing, or replacing the portion downstream from the meter valve, or if the meter is within a vault, the portion downstream of the meter after the pipe exits the vault wall.

B.  For fire services, the Portland Water Bureau is responsible for maintaining, repairing, or replacing the section that goes from the main to the property side of the curb valve. The property owner is responsible for maintaining, repairing, or replacing the portion downstream from the property side of the curb valve.

C.  The Portland Water Bureau may do work on the property owner’s side of the meter as necessary to reconnect an existing service line as part of a Portland Water Bureau project, maintenance, repair, or replacement activity with permission from the property owner.