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Changes to credit and debit card processing fees

Starting June 3, 2025, customers who use a credit or debit card to pay their sewer, stormwater, and water bill will pay a 2.95% processing fee. To avoid this fee, customers can make an electronic payment directly from their bank account. Learn more.

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Portland is a Sanctuary City

17.106.060 Right of Appeal.

City Code Section
  1. A. Whenever the responsible party has been given a written notice or order pursuant to this Chapter or has been directed to make any correction, pay a penalty or to perform any act and the responsible party believes the finding of the notice or order was in error, the responsible party may have the notice or order reviewed by the City Administrator. If a review is sought, the responsible party must submit a written request to the City Administrator within 10 days of the date of the notice or order. Such review will be conducted by the City Administrator. The responsible party requesting such review will be given the opportunity to present evidence to the City Administrator. Following a review, the City Administrator will issue a written determination. Nothing in this Section limits the authority of the City Administrator to initiate a code enforcement proceeding under Portland City Code Title 22.
  2. B. A responsible party may appeal the City Administrator’s written determination to the Code Hearings Officer in accordance with Portland City Code Chapter 22.10. The filing of an appeal request will remain the effective date of a penalty until the appeal is determined by the Code Hearings Officer. If, pursuant to said appeal hearing, payment of a penalty is ordered, such payment must be received by the City Administrator or postmarked within 15 calendar days after the order becomes final.
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