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City code section
- A. Application. An applicant for a taxi company permit must annually submit to the City Administrator:
- 1. A completed application on a form supplied by the City Administrator;
- 2. Proof of registration with the Secretary of State for any corporate, LLC, or LLP entity;
- 3. Proof of registration with the Secretary of State for any assumed business name, along with a listing of the registrant of such;
- 4. A list of all persons or entities with 10 percent or more stock ownership, if the company issues stock certificates;
- 5. If the applicant taxi company is individually owned, the name, business address (or home address), telephone number, and date of birth of the owner;
- 6. If the applicant taxi company is a corporation, partnership, or other business entity, the names, business addresses, telephone numbers, and date of birth of the person or persons vested with authority to manage or direct the affairs of the legal entity in Portland (Authorized Representative) or to bind the legal entity in dealings with third parties, and any other information that the City Administrator may reasonably require;
- 7. The applicant taxi company’s zero-tolerance drug and nondiscrimination policy;
- 8. The applicant taxi company's user terms of service, if applicable;
- 9. The applicant taxi company’s dispatch contact information, confirmation that dispatch is available 24 hours, seven days a week and, if applicable, taxi dispatch app general use information;
- 10. Contact information of the taxi company’s agent of service and customer service support;
- 11. A description and photo or rendering of the branding that the applicant taxi company proposes to use for its fleet of affiliated taxi vehicles;
- 12. Company-proposed fare rates, and;
- 13. A nonrefundable application fee.
- 14. All fines and penalties must be paid prior to issuing or reissuing a taxi company permit.
- B. Compliance with Secretary of State’s Rules. No permit will be issued unless the company is validly registered with the Secretary of State, including all assumed business names.
- C. Insurance. All taxi company permit holders must comply with taxi insurance requirements pursuant to Section 16.40.130. All taxi companies must file a certificate of liability and applicable endorsements with the City Administrator that evidences insurance coverage and terms that are in compliance with the requirements.
- D. City Administrator review process. After receiving a completed taxi company application form and upon successful completion of all the requirements pursuant to Section 16.40.110, the City Administrator will review the application in order to make a recommendation to the City Administrator for approval or denial.
- E. Application approval. Upon approval by the City Administrator, the City Administrator may issue a company permit.
- F. The taxi company applicant fails to submit all required information and documentation, including valid proof of insurance;
- 1. The taxi company applicant fails to submit all required information and documentation, including valid proof of insurance;
- 2. The taxi company applicant provides dispatch services to anyone other than affiliated taxi drivers meeting the requirements set forth in Chapter 16.40 without prior approval by the City Administrator;
- 3. The taxi company applicant leases, permits, or otherwise allows other entities not affiliated with the taxi company and certified by the City Administrator to operate taxi services;
- 4. The taxi company applicant affiliates with and provides dispatch services to drivers operating vehicles without taxi vehicle certification by the City Administrator.
- 5. The application has a material misstatement or omission, and;
- 6. The taxi company application is incomplete.
- G. Denial appeal. If the application is denied, the applicant taxi company may appeal the decision to the Code Hearings Officer under the provisions of Portland City Code Chapter 22.10.
- H. Providing taxi services. Taxi services may be provided only by a permitted taxi company.
- I. Certification of taxi drivers. The taxi company must provide a list of applicant drivers affiliated with the permitted taxi company for City Administrator certification that the drivers meet requirements in Section 16.40.170, on a form approved by the City Administrator, upon request as drivers are newly affiliated, or as driver certification status changes. Drivers must be certified and permitted by the City Administrator prior to providing taxi services on behalf of the affiliated taxi company and taxi drivers not meeting all required conditions will not be certified as a permitted taxi driver and will not be allowed to operate as a taxi driver. The requirements include:
- 1. Criminal and driver background checks;
- 2. A valid driver’s license;
- 3. Taxi driver business license number (unless the driver operates the vehicle as an employee of the company); and
- 4. Successful completion of all City Administrator-approved driver training and testing within 30 days of providing taxi Service, and successful completion of any additional training and testing must be completed within 30 days of release by the City Administrator.
- J. Term of certified taxi driver. Certifications for taxi drivers provided by a taxi company to the City Administrator are valid for one year from the date of the initial certification. The affiliated taxi company must provide a re-certification to the City Administrator within one month prior to the certification expiration on a form approved by the City Administrator.
- K. Taxi driver re-certification. The taxi company must provide a list of applicant drivers for re-certification to the City Administrator within one month prior to the taxi driver certification expiration, on a form approved by the City Administrator. Applicant drivers must meet all conditions and be consistent with taxi driver certification requirements pursuant to this Chapter. Drivers not meeting all conditions will not be re-certified as a taxi driver and may not operate as a taxi driver.
- L. Certification of taxi vehicles. The taxi company must regularly provide a list of applicant vehicles affiliated with the permitted taxi company for City Administrator certification that vehicles meet requirements pursuant to Sections 16.40.150 and 16.40.160 on a form approved by the City Administrator. Vehicles must be certified by the City Administrator and affiliated with a permitted taxi company prior to providing taxi services. Vehicles not meeting all required conditions will not be certified as a permitted taxi vehicle and will not be allowed to operate as a taxi vehicle. Such requirements include:
- 1. Vehicle ASE mechanic safety inspection;
- 2. Vehicle registration and licensing;
- 3. Vehicle properly equipped and in good condition; and
- 4. Commercial automobile liability insurance.
- M. Term of certification of taxi vehicles. Certifications for taxi vehicles provided by the City Administrator are valid for a term of one year from date of City Administrator certification.
- N. Taxi vehicle re-certification. The taxi company must provide a list of applicant vehicles for re-certification to the City Administrator at least one month prior to the taxi vehicle certification expiration, on a form approved by the City Administrator. Applicant vehicles must meet all conditions and be consistent with taxi vehicle certification requirements pursuant to this Chapter for re-certification. Vehicles not meeting all the conditions will not be re-certified as a taxi vehicle and may not operate as a taxi vehicle.
- O. Denial appeal. If a taxi driver or taxi vehicle certification is denied, suspended, or revoked by the City Administrator, the applicant driver or vehicle owner may appeal the decision to the Code Hearings Officer under the provisions of Portland City Code Chapter 22.10.
- P. Right to a permit. The taxi company’s ability to satisfy the criteria for a taxi company permit does not create a right to a taxi company permit.
- Q. Transferring permits. Permits are nontransferable. The company must notify the City within five business days in the event of any changes in business ownership.
- R. Removal of taxi drivers and vehicles from affiliated taxi company. Taxi companies must notify the City Administrator within one business day when an affiliated taxi driver has been prohibited from providing taxi services by the taxi company and/or taxi vehicles have been removed from the fleet of the affiliated taxi company.
- S. Operating at the Port of Portland. Taxi companies, drivers, and vehicles are prohibited from operating at the Portland International Airport without a City permit/certification and specific permission or approval from the Port of Portland.
- T. Failure to comply with any provision in Section 16.40.110 is a Class B violation subject to the penalties provided in Sections 16.40.930 and 16.40.950.