Water Bill Assistance Programs

News Article
Water pours from a faucet into a clear glass.
Need help paying your water bill? Check out these resources.
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The City of Portland Water Bureau serves water to nearly a quarter of all Oregonians. In addition to managing our drinking water, the Water Bureau maintains Portland’s sewer and stormwater systems.
 
In response to the COVID-19 crisis, the Water Bureau expanded the qualifications for its financial assistance programs. We know that times are tough for everyone; we're here to help. Assistance is available in the form of bill discounts for sewer and water charges,crisis vouchers, payment arrangements, and fixture repair services. These resources are available in Russian, Spanish, Vietnamese, and Chinese.

Bills stacking up? Use the website below to find out if you qualify for financial assistance. Contact us for more information, and set up a payment plan to avoid future late fees or service disconnections. Find out about all out financial assistance options: 503-823-7770, PWBCustomerService@PortlandOregon.gov, portland.gov/water/FinancialAssistance