Changes to credit and debit card processing fees

Starting June 3, 2025, customers who use a credit or debit card to pay their sewer, stormwater, and water bill will pay a 2.95% processing fee. To avoid this fee, customers can make an electronic payment directly from their bank account. Learn more.

Portland is a Sanctuary City

Learn more.

Technology Services

Bureau/Office

City Operations

The Bureau of Technology Services (BTS) is responsible for management, policy setting, strategic planning, and leadership in the use of computer, data, radio, video, and telecommunications technologies to support the delivery of effective government services to the City and regional partners.

Featured content

nighttime view of the Willamette River with the city of Portland lit up

About the Bureau of Technology Services

Service Desk Portal with options to get technology support

Technology Service Desk

Contact

Bureau of Technology Services (BTS) Service Desk

BTS Service Desk

503-823-5199Technology Support Monday - Friday (excluding city holidays) 7:30 am - 12:00 pm and 2:30 pm - 5:00 pm voicemail all hours

Business Engagement & Technology Strategy

Bureau Engagement, Technology Services, and Standards Catalog Information

BTS-EA@portlandoregon.gov

Related offices, programs, and projects

CGIS_Thumbnail

Maps, GIS and Open Data

Printing and Distribution

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