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  • Shelters are open until at least noon Friday. More information: Multco.us/Cold.
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Printing and Distribution Assessment Survey

Information

      Printing and Distribution Services

PnD Staff Photo
City of Portland Printing and Distribution Staff
Front Row, left to right: Ben Villanueva, Reprographic Operator III, Doug Tobin, Distribution Technician, Heather Saby, Customer Service Rep Lead Back Row, left to right: Jonathan Hood, Reprographic Operator I, Zach Odil, Reprographic Operator I, Marat Cackley-Hughes, Community Service Aide II, Darin Lundell,
Reprographic Operator III, Ted Maynard, Reprographic Operator I, Scott Warnke, Lead Distribution Technician, Helen Boyle, Reprographic Operator I. Not pictured: Blaise Jette, Distribution Technician, Hannah Boyle, Community Service Aide I

P&D ASSESSMENT

The assessment has been completed and the P&D staff are focusing on the future. We want to thank you for participating in the 1:1 interviews and the customer survey. Customer provided information was critical in the assessment of Printing & Distribution’s operations.  For more information about the assessment read our Frequently Asked Questions (FAQ)

Printshop

P&D IS OPEN FOR BUSINESS!

P&D’s main facility on 2nd & Madison is open for business with P&D’s customer friendly staff
ready to assist you with all your printing needs:

  • All projects large and small including flyers, newsletters, inserts, business cards, carbonless dorms, mailers, labels, reports and much more.
  • Digital and Offset Printing
  • Scanning
  • Digital color and black and white
  • Pickup and delivery services
  • Mailing services
  • *Turnaround time may be a bit slower due to sourcing copy paper.  Flexibility in paper selected can
    help prevent delays.

ASSESSMENT SNAPSHOT

  • Customers value P&D staff, print and mail services.
  • Most customers expect print volumes to increase from current levels but they do not expect volumes to return to pre-pandemic volumes. 
  • Behavior changes and modifications to individual working environments are two factors contributing to the downward trend of In-Bureau Copier services.
  • Read the Assessment Summary Here
Print Shop

WHAT’S COMING IN THE FUTURE?

  • We’ll be updating the online service request ordering for easier submission of all your print and special request orders. 

FUN FACTS:  DID YOU KNOW?

  • P&D was established in the early 1970s to provide centralized printing and distribution services for City agencies.  For the last 20 years P&D has completed over 450,000 orders!
  • According to City Code, P&D manages all reproduction, mail, distribution, and copy services for all City bureaus.   
  • P&D customers include:  All City of Portland Bureaus, Multnomah County, Metro Regional Government, local State of Oregon offices, and Neighborhood Associations - just to name a few.
  • Printing and Distribution is the newest addition of the Bureau Technology Services (BTS) Support Center Division. 
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