About Printing and Distribution


Printing & Distribution (P&D) was established in the early 1970s as the City's Bureau of Central Services. Its purpose was to consolidate the various reproduction and mailing functions throughout city and county government into one agency that would more efficiently perform these functions. Through the years, new services and technologies have been added, the volume of business has increased, traditional processes have changed, new customers have been added, and Central Services became Printing & Distribution.

City agencies must go through P&D for their printing work, although they have their choice of the actual provider. Other local government agencies use P&D by choice. The division competes for this work on price, quality, and timeliness directly with other providers. Current major customers include:

  • All Portland city agencies
  • Multnomah County
  • State of Oregon - Portland area agencies
  • Metro regional government
  • Portland Development Commission
  • Housing Authority of Portland
  • Local neighborhood associations

According to City Code, P&D is charged with managing all reproduction, mail, distribution, and copy services required by city agencies. It is the division's responsibility to ensure City bureaus and all local government customers receive reproduction and mailing services on time, at a quality level that is appropriate to the task, and at a competitive price. 

P&D is an internal working capital fund of the City of Portland and is not subsidized by the City's general fund. All operating costs for the division must be recovered solely through service rates. During the past 10 years, rates for basic services have increased only once, the hourly rate has increased only three times, and all rates have increased significantly less than the rate of inflation.

You may reach P&D staff using the contact information below: 

Customer Service/Pre-Press 
Heather Saby, 503-823-4448

Jonathan Hood, 503-823-4445

Eric Malain, 503-823-5945

On-Site Copier Service 503-823-4444

Microfilm 503-823-4451

Mail Center/US Mail Service 503-823-4448

Interoffice Mail/Special Delivery Service 503-823-4448