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Service
Have questions, concerns, or complaints about your garbage, recycling, or compost service? We’re here to help.
Submit a question, comment, or concern
We always try to respond as quickly as possible. Most of the time, we respond within a few hours.
Some questions may take longer to answer if we need to consult other staff or do additional research. This helps us give you the most accurate information. We appreciate your patience.
Answers to commonly asked questions
Who's my hauler?
Residents: You can look up your garbage and recycling company if you live in a house, duplex, triplex, or fourplex.
Businesses and Apartment buildings choose their garbage company. The City does not assign you a garbage company and does not know who your garbage company is. You can usually find your current garbage company's name and contact information on the side of your garbage containers.
When is my garbage picked up?
Residents: Look up your next garbage day if you live in a house, duplex, triplex, or fourplex. From this page, you can also sign up for free weekly reminders and download a printable calendar customized to your address.
Businesses and Apartments: Your garbage company sets your pick-up schedule. Contact them to ask questions or change your pickup days.
Can I recycle this?
Find a full list of what can be recycled in Portland.
If you don't see the item you're looking for, search Metro's Find a Recycler tool or call Metro's Recycling Information Center at 503-234-3000, Monday - Friday, from 8:30 a.m. to 5 p.m.